Senior Claims Adjuster, Reinsurance

The Role

The Senior Claims Adjuster – Reinsurance is responsible for the adjustment and management of a portfolio of complex reinsurance claims, including Treaty Casualty, Marine, Property and Aviation.

The role focuses on end-to-end claims handling, technical excellence, and stakeholder engagement, ensuring claims are assessed, reserved and settled accurately, fairly and in a timely manner.

The postholder will act as a technical referral point for complex claims, supporting the broader team and contributing to high-quality claims outcomes aligned with the Canopius claims strategy. 

Responsibilities will include:

Claims Management & Technical Expertise

• Manage a portfolio of reinsurance claims, including complex and high-value losses across treaty classes
• Ensure timely and accurate coverage analysis, liability determination, reserving and settlement of claims
• Maintain strong control of large losses and catastrophe exposures
• Apply reinsurance contract knowledge (including treaty wordings) to drive appropriate claims outcomes
• Ensure all claims are handled in accordance with internal authority levels and Claims Manual requirements  
• Maintain accurate and up-to-date claims records and documentation

Reserving & Portfolio Oversight

• Establish and maintain accurate claim reserves, ensuring alignment with expected loss development
• Contribute to claims MI, including analysis of trends, large losses and portfolio performance
• Support reserving processes through input into monthly and quarterly reviews
• Identify and escalate potential adverse developments or emerging issues

Stakeholder Management

• Build and maintain strong relationships with cedants, brokers, underwriters, actuaries and internal stakeholders  
• Act as a key point of contact for claims discussions and negotiations
• Support effective collaboration across global claims teams, including Bermuda and Singapore where required  
• Represent Canopius professionally in external interactions and market engagements

Collaboration & Contribution

• Work closely with underwriting and actuarial colleagues to support portfolio performance and profitability monitoring  
• Contribute to claims reporting, including large loss updates and material developments
• Share insights and market intelligence to inform underwriting and claims strategies
• Support delivery of claims function initiatives, including process improvements and change activities

Governance & Compliance

• Ensure adherence to claims governance frameworks, regulatory requirements and internal procedures  
• Escalate complex or high-value claims in line with referral processes
• Maintain strong awareness of legal, regulatory and market developments impacting reinsurance claims 

Skills and Experience:

• Strong technical expertise in reinsurance claims handling  
• Proven experience managing complex and/or high-value claims in the London Market environment  
• Good understanding of reinsurance contract structures and coverage interpretation  
• Experience working with brokers, cedants and internal stakeholders  
• Strong analytical and reserving capability  
• Excellent communication and negotiation skills  
• Ability to prioritise workload and manage multiple claims effectively  
• Knowledge of Lloyd’s market