(Senior) Claims Adjuster - US Property Binders | 12M FTC

New Role: (Senior) Claims Adjuster - US Property Binders | 12M FTC
Lloyd's Syndicate
City of London

I am currently partnered with a leading Syndicate who are seeking a Claims Professional to join their team on a 12M FTC to cover maternity.

This role would be adjusting predominately Property Binders arisen from the Syndicate, particularly in the US and may touch on some other lines of business too.

My client is looking for someone with a solid Property Binders Claims background (US essential), someone competent with ECF/DocuSoft and must be available within fairly short notice (circa 3 months).

Key Responsibilities

• Accurately assess and evaluate a high volume of technically complex North American Property claims written under Binding Authorities.
• Effectively manage a high volume of claim files. Investigate, analyse and apply policy coverage accurately to all assigned claims. Reserve claims accurately in accordance with Company guidelines and best practices. Negotiate and settle claims proactively in accordance with Lloyd's/Company guidelines and best practices.
• Identify complaints and recognise customer expressions of dissatisfaction to ensure such customers issues are handled, or escalated, in a timely, accurate manner and in accordance with the agreed Complaints Policy and Procedures.
• Pick up additional ad-hoc Claims Operations related work including but not limited to; Lloyd's Returns, Binders Checklists, etc.