Senior Claims Dispute & Litigation Controller

Senior Claims Dispute & Litigation Controller
Location: Newcastle (hybrid working)

Overview

Reed are working with a leading global law firm who are seeking a Senior Claims Dispute & Litigation Controller to join its dynamic Claims Team. The successful candidate will play a key role in managing complex County Court disputes, supporting high-profile clients, and mentoring junior colleagues.

Based in Newcastle, the Claims Team is a group of 12 professionals, key responsibilities will include:

• Managing a caseload of complex or strategic litigated matters from start to finish.
• Investigating claims liability within regulatory frameworks, ensuring cost control.
• Communicating effectively with internal and external stakeholders.
• Defending claims and challenge third parties where appropriate.
• Validating and assessing claims and correspondence to meet deadlines and reduce response times.
• Mentoring and coaching colleagues, conducting quality checks, and supporting continuous improvement.
• Escalating matters for specialist input when necessary.
• Preparing litigation documents in line with CPR guidance and negotiating settlements.
• Recording and analysing data as needed.
• Delivering training and supporting process improvements.
• Assisting senior colleagues and management as required.

Essential Skills & Experience:

• Strong background in claims and litigation management.
• Proven experience mentoring and reviewing the work of junior team members.
• Deep understanding of claims handling principles and best practices.
• Ability to thrive in a fast-paced, professional environment.
• Strong communication and stakeholder engagement skills.
• High attention to detail and excellent organizational abilities.
• Adaptability and a proactive, resilient attitude.

Sound interesting? For more information, please apply with an up to date copy of your CV or get in touch with Zoe King at Reed for more information.