Senior Consultant Platform & Tech Lead

Who is HelloKindred?

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.

Anticipated Contract End Date/Length: January 12, 2027

Work Set-Up: Hybrid

Clearance Required: BPSS

Our client in the Information Technology and Services industry is looking for a Senior Consultant to support a global Knowledge Management Transformation programme for a leading international hospitality organisation. The successful candidate will help define future-state knowledge architecture, information structures, governance models, and AI-readiness capabilities while working closely with business and technology stakeholders across multiple regions.

Responsibilities

• Define future-state information and knowledge architecture.
• Assess current-state knowledge ecosystems, repositories, and content structures.
• Design metadata models, taxonomy frameworks, and semantic structures.
• Support the development of Knowledge Management operating models and governance frameworks.
• Contribute to AI-readiness assessments and knowledge enablement strategies.
• Facilitate workshops with business and technical stakeholders.
• Define migration approaches for knowledge assets and content repositories.
• Collaborate with architecture, platform, and transformation teams.
• Prepare executive-level recommendations and transformation roadmaps.
• Support the alignment of knowledge architecture, information structures, governance models, and AI-readiness capabilities across multiple regions.
• Work closely with business and technology stakeholders to support the global Knowledge Management Transformation programme.
• Undertake occasional travel as required.

• At least 5 years of consulting experience.
• Experience in Enterprise Architecture, Information Architecture, or Knowledge Management initiatives.
• Strong understanding of content governance, taxonomy, metadata, and knowledge ecosystems.
• Demonstrated experience contributing to digital transformation programmes.
• Excellent stakeholder management skills and the ability to facilitate workshops effectively.
• Experience working in multinational environments with stakeholders across multiple regions.
• Familiarity with Knowledge Management transformation programmes is desirable.
• Knowledge of SharePoint, Confluence, ServiceNow, LeanIX, or similar platforms is preferred.
• Understanding of AI-enabled knowledge solutions and semantic technologies is advantageous.
• Experience in hospitality, travel, or large enterprise environments is desirable.
• Ability to collaborate effectively with business stakeholders, technology teams, and architecture and transformation specialists.
• Eligibility to meet BPSS clearance requirements.
• Willingness to undertake occasional travel when required.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.