Senior Contract Manager - Major Works

The Role:

We are seeking a Senior Contracts Manager (Major Works) to lead the delivery of a major capital works programme across a housing portfolio. This is a senior leadership role responsible for managing refurbishment and improvement projects, ensuring works are delivered on time, within budget, and to the highest quality and safety standards.

You will oversee a team of project and contract management professionals, drive contractor performance, and ensure compliance with all regulatory, health and safety, and contractual requirements. Acting as the client representative, you will play a key role in ensuring effective procurement, contract administration, and successful project outcomes.

Key Responsibilities:

Leadership & Team Management

* Lead, manage and develop a technical Major Works team, ensuring high performance and professional standards.

* Provide guidance, oversight and support to project managers and delivery staff.

Programme Delivery

* Lead delivery of the capital works programme, including refurbishment and improvement projects.

* Ensure projects are delivered on time, within budget and to agreed quality standards.

* Manage both planned and ad‑hoc major works and support emergency project responses where required.

Contract & Commercial Management

* Act as client representative, ensuring effective contract administration and procurement processes.

* Manage contractor performance including KPIs, valuations, variations and dispute resolution.

* Ensure all contract documentation, certifications and handover information is accurate and complete.

Health, Safety & Compliance

* Ensure compliance with all relevant legislation including CDM Regulations and building safety standards.

* Carry out site inspections to monitor safety, quality and progress.

Stakeholder & Resident Engagement

* Maintain strong communication with residents, ensuring visibility of programmes and service standards.

* Build effective relationships with contractors, consultants and internal teams.

Reporting & Governance

* Maintain accurate programme, financial and compliance data.

* Produce reports for senior management on performance, risks and delivery outcomes.

What We’re Looking For:

* Significant experience delivering major works or capital refurbishment programmes, ideally within housing or a regulated environment.

* Proven experience managing teams and leading technical or contract delivery functions.

* Strong knowledge of construction, refurbishment methods, and building regulations.

* Experience acting as a client representative and managing complex contracts.

* Strong commercial and contract management skills, including procurement and performance management.

* Excellent stakeholder management and communication skills.

* Ability to manage multiple complex projects and deliver results in a fast‑paced environment.

Qualifications:

* Relevant construction or property qualification.

* Experience or understanding of contract forms such as JCT, NEC or similar.

* Commitment to continuing professional development
Only candidates based in UK and eligible to work in UK are allowed