Senior Credit Controller

Senior Credit Controller - Maidenhead - £34,000 / £38,000

About the Client

Wade Macdonald are currently working with a well-established company that has decades of experience in providing specialised services. They offer round-the-clock support with customised service plans and a digital platform for efficient management. Operating both nationally and internationally, they work with a diverse range of clients across multiple sectors.

About the Job

As a Credit Controller, you will be responsible for managing the full credit control process, ensuring that outstanding payments are collected efficiently and in a timely manner. You will proactively monitor customer accounts, follow up on overdue invoices, and negotiate repayment plans where necessary while maintaining strong, professional relationships with clients. Your role will involve liaising with internal departments to resolve billing discrepancies, assessing credit risk, and implementing strategies to minimise bad debt. Additionally, you will maintain accurate financial records, provide regular reports on debtor status, and contribute to process improvements to enhance the overall efficiency of the credit control function.

Duties will include:

• Managing the end-to-end credit control process.
• Sending statements and payment reminders.
• Chasing outstanding debts via phone and email.
• Resolving invoice and payment queries efficiently.
• Reviewing customer credit limits and assessing credit risk.
• Allocating incoming payments accurately to customer accounts.

About the Successful Applicant

You will be a confident and experienced professional with at least three years in a similar role, demonstrating strong credit control skills and the ability to handle high volumes of transactions efficiently. Eager to learn, develop, and progress within a company. You will thrive in high-pressure environments, have a proactive mindset, and excel at building client relationships, as well as having working knowledge of Sage 50, intermediate Excel skills and strong attention to detail.

What You Will Receive in Return

This is a fantastic opportunity to join a company that values professional development, along with benefits such as 28 days’ holiday plus bank holidays, life cover, a health plan, a pension scheme, and a bonus scheme.