Senior Customer Care Administrator

Your new company
A well-established and growing Woolpit based business.

Your new role
This is a newly created Senior Customer Care Administration job working as part of an experienced and proactive team environment. The job will be varied and involve working with and speaking to a variety of different people across the business. Duties are varied and will include but limited to:

• Assisting with booking appointments with customers
• Coordinating with Service Engineers to attend appointments
• Raising delivery notes and invoices
• Updating information on internal systems
• Managing incoming calls and email enquiries in a professional and friendly manner
• Transferring information from SAP and updating jobs on internal platforms
• Managing your own workload while supporting the wider customer care team

What you'll need to succeed

• Previous experience in a customer care or administrative role
• Highly organised with excellent attention to detail
• Personable and adaptable with a proactive approach
• Strong communication skills, both written and verbal
• Able to work independently and collaboratively within a team
• Good time management and multitasking abilities
• Proficient computer skills, including Excel; Sage experience is advantageous

What you'll get in return
In return, you will have the chance to work within a friendly and proactive team.

• Free parking
• Value-added benefits package
• On-site parking
• Private medical insurance (after probation)
• Monday to Friday-37-hour week
• 100% office-based

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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