Senior Customer Lifecycle Manager

SENIOR CUSTOMER LIFECYCLE MANAGER

UP TO £75,000

LONDON - 3X A WEEK (EVERY OTHER WEEK)

*Please note, this company is unable to sponsor, and you must be a UK resident to apply*

THE COMPANY

This UK-based digital lender specialises in simplifying credit access through mobile-first credit cards.

THE ROLE

The client is looking for an experienced Customer Lifecycle Manager to lead CRM strategy across email, push, and lifecycle marketing, with a focus on driving customer acquisition, onboarding, and retention. This is a hands-on role where you'll gather insights, shape strategy, and work closely with the CRM team to bring campaigns to life. You'll also take the lead on co-branded partnerships, providing strategic direction and overseeing collaborative marketing efforts. With exciting growth underway, role is ideal for someone who thrives in fast-paced environments and brings strong experience in lifecycle management, partnership-led campaigns, and performance optimisation through A/B testing.

SKILLS + EXPERIENCE

• Experience in customer lifecycle - with CRM or marketing experience
• Strong experience in Partnership-led roles

• Confident communicator who can present back to senior leadership
• Someone commercially and strategically minded, but happy to roll their sleeves up
• Strong grasp of campaign optimisation, A/B testing, and data-driven strategy
• Ideally has experience leading/coaching junior team members

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.