Senior Customer Services Agent

Job Title: Senior Customer Services Agent

Location: Manchester – hybrid

Salary: £27,000 - £29,000 + discretionary annual bonus

Contract Type: Permanent

Working Hours: Sunday to Thursday: 8:00 am -4:00 pm on Sunday, and 7:30 am - 3:30 pm on Monday - Thursday

We have a fantastic opportunity for a company in Manchester for a switched-on Customer Service Advisor. The role is permanent and will be on a hybrid basis (so you must be within commutable distance to Manchester) and will be an admin focused position looking after guests of our client. This is a fantastic position for an internationally recognised company that offers great opportunity progression.

Some of your responsibilities will include:

• Booking taxis
• Organising catering
• Booking meeting rooms
• Transferring calls to the relevant department

What we're looking for:

• Customer service experience (essential)
• Experience within Luxury goods, hotels, professional customer service (preferred)
• Commutable distance to Manchester (essential)
• Strong multitasking skills
• Language skills are preferred but not essential (German, French, Italian, Spanish).

There are excellent benefits such as:

• Discretionary annual bonus
• Team building and company events
• Excellent pension contribution
• Holidays start at 25 days + bank holidays.
• Private dental and healthcare
• Regular health checks

If interested, please apply either directly or send your CV directly to Aylin at  to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.