Senior Customer Success Manager (Italian Speaking) - EZRA

• 5 + years of experience in Customer Success or a related corporate role, with a focus on managing complex relationships, particularly with large Enterprise clients. 
• Skilled in navigating dynamic, high-growth environments, with the ability to work independently, manage competing priorities, and adapt to ambiguity.
• Strong problem-solving and critical thinking abilities, with a proactive approach to identifying solutions and driving outcomes.
• Collaborative and influential, able to work across functions, build alignment without direct authority, and thoughtfully challenge existing processes when needed.
• Understanding of marketing and sales messaging principles, and a strong commitment to supporting both client and participant success.

Life at EZRA:

• Your Own World-Class Coach to help you grow personally and professionally.
• Coaching for Friends and Family because coaching is a gift worth passing on. 
• Charity Days to support causes close to your heart - because doing good feels good. 
• Learning Budget to fuel your curiosity. If it helps you grow, we're in. 
• Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
• Regional benefits - Health Insurance, Registered Retirement Savings Plan, Health and fitness reimbursement plan, Supplementary health plan.
• A welcoming place to do your best work. Comfortable, collaborative and inclusive.