Senior Data Centre Engineer

Our client is looking for an experienced Senior Data Centre engineer to work on a shift basis (4on 4off Days & Nights) to specialise in activities such as cross connects, localised patching, racking and decommissioning.

Job Duties

• Provide support for both pre-scheduled and reactive operational workflows at the Data Centre or, as pre-arranged, at other locations.

• Plan and optimize the efficient use of Data Centre space and cabinet utilization in accordance with the Hosting Data Centre Standards.

• Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs).

• Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards.

• Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilizing current copper, fibre, and patch paneling standards.

• Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers.

• Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs).

• Support governance activities by addressing any non-compliance issues and managing them to resolution.

• Investigate incidents and faults, identify root causes, and implement appropriate remedies.

• Prepare accurate and timely reports as required.

• Ensure corrective and repair work complies with current regulations.

Key Requirements

• Experience working in an operational Data Centre environment, including rack elevation design and handling server, storage, and network hardware.

• Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling.

• Proficient in troubleshooting and resolving faults in live customer hosting solutions.

• Strong understanding of the mechanical and electrical configurations within a Data Centre.

Salary & Benefits

• Up to £58,000

• Working on a Continental Day’s & Night’s Shift pattern

• 23 days annual leave entitlement

• Company pension

• Internal progression

• Additional training