Senior Delivery (Facilities) Manager

Job Title – The Senior Delivery (Facilities) Manager

Business Area/Directorate - Workplace Division

Location – St Andrew’s House, Regent Road, Edinburgh EH1 3DG

Working Arrangement – Due to the building management focussed role, this is a post with little/no ability to work in a hybrid fashion. The successful applicant will be expected to base themselves in the office during core office hours.

Grade -  B2

Advert type -  Temporary Promotion

Duration - 6 Months 

Eligibility - Expressions of interest are invited from eligible staff in Bands A - B for this vacancy. 

Skilled Worker Sponsorship not being offered

Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.

Overview 

Are you a dynamic individual who is keen to support the safety and security of the Scottish Government estate and drive a positive safety culture across your teams?

All areas of Facilities Management support the safety, security of people and SG.  The  Delivery Teams particularly focus on the safety and security of the core buildings, working with customers at all levels of the organisation and their external visitors.

You will be  based in the office, working with your on-site team and colleagues. You will also participate in a rota ensuring there is a continuous management  presence during working hours. 

Due to the nature of the role and the information which this post holder may be exposed to, you will be required to go through Security Clearance (SC).

Key responsibilities

• Leadership of all site service delivery teams within your remit, with direct line management for the delivery managers.
• Oversight for the smooth running of your remit, ensuring areas of responsibility are delivered in accordance with corporate practices/policies , e.g. operational fire management. Ensure corporate facilities and safety policies are implemented. Escalate concerns to subject-matter experts.
• Oversee assurance of statutory, regulatory and professional requirements within service remit.
  • Ensure business continuity and incident response plans are in place and correctly exercised with actions arising taken forward.
  • Ensure safety and security plans are in place and that buildings fire safety and emergency procedures meet guidelines.
  • As directed, assist with investigation of relevant incidents.
• Provide oversight of services, ensuring the best quality of service and excellent customer communications to all levels of the organisation and their visitors, this will include providing a visible presence on site.
• Acts as the senior escalation point for issues raised across responsible sites and troubleshoot significant operational/service delivery issues with guidance from subject-matter experts such as Contract Management.
• Provide oversight of key relationship management with stakeholders, including tenants & suppliers at all levels of their organisations. Ensure all issues are discussed and shared with relevant teams.
• Provide oversight of local management of key suppliers, able to support negotiations, management of escalation issues. Ensuring all issues are escalated or reported to relevant managers.
• Ensure that all services develop and implement operational strategies, policies and procedures in line with operational requirements.

Success Profiles

Health, Safety and Security – You will prioritise safety and security in all areas of your work, using corporate systems and your line management chain to lead and monitor compliance and to report concerns.

Security or Property Professional Expertise – You will be familiar with the main processes for facilities or security operations management. You will understand the business context in which policies, procedures and guidelines sit. You will be experienced in implementing facilities or security operations management processes and procedures.

Behaviours:

Managing a Quality Service – Level 3

Working Together – Level 3

You can find out more about Success Profiles Behaviours, here: Behaviour levels - Success profiles: candidate guide

Qualifications

The post holder must hold a current SIA Level 3 or equivalent, or be prepared to undergo and successfully complete appropriate training to obtain this (all costs will be met by SG and training will be within paid working hours).

Working Pattern 

Our standard hours are 35 hours per week. This post requires you to work in-person in St Andrew’s House during the working week. Due to the nature of the role, this post is limited in the range of flexible working options that can be offered. If you have specific questions about the role you are applying for, please contact us.

Further Information 

Further information about this opportunity is available from Craig Doyle ([email protected])

How to Apply 

Please submit an Expression of Interest (maximum 500 words), describing how your skills, qualities and experience make you suitable for the role. You should make particular reference to, and structure your supporting statement around, the Success Profile noted in the job advert.

Vacancies close at 11:59pm on the date displayed in the table, unless otherwise stated on the job advert.

Interviews

Interviews will be scheduled for w/c 10 August 2026.

Selection Process

Applications will be reviewed by panel. Shortlisted candidates who are considered to have the skills and experience will be invited to interview with the hiring manager and another panel member. The panel will recommend the candidate considered most suitable for the post.