Senior Delivery Manager

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

 We’re an award-winning employer reflecting how our employees are at the very heart of  what we do:

• UK & Ireland's premier AWS, Microsoft & Oracle partner
• 3300+ strong, €350/£300m revenue business
• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We’re a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.

We are seeking a Senior Engagement Manager (L6) to lead large, complex, multi-workstream cloud transformation programs for AWS ProServe. This role requires a seasoned Agile leader who can establish scaled Agile practices, mentor teams, and drive strategic outcomes. The ideal candidate combines deep Agile expertise with strategic thinking, technical depth, and the ability to influence at executive levels.

KEY RESPONSIBILITIES

Agile Program Leadership & Scaled Ceremonies (Primary Focus)

• Design and implement scaled Agile frameworks for large, multi-workstream engagements
• Establish program-level ceremonies including Scrum of Scrums, PI Planning, and program increment reviews
• Lead and optimize Agile practices across multiple concurrent sprint teams
• Coach Engagement Managers and team leads on advanced Agile facilitation techniques
• Analyze program-level metrics (velocity trends, predictability, flow efficiency) to drive strategic improvements
• Facilitate dependency management and integration planning across workstreams
• Establish Agile Centers of Excellence and define best practices for AWS ProServe delivery
• Drive continuous improvement through program-level retrospectives and process optimization
• Implement Agile governance and reporting frameworks for executive stakeholders
• Rescue distressed programs by restructuring Agile practices and team dynamics

Strategic Program Leadership

• Own, lead, and shape large and/or complex engagements to deliver transformational business outcomes
• Develop delivery strategies using multiple frameworks (Agile, SAFe, DevOps, Cloud Adoption)
• Lead multi-workstream engagements with matrixed teams across geographies
• Force multiply by dramatically increasing team effectiveness and delivery capacity
• Maximize engagement value by negotiating scope and timeline within constraints
• Navigate unexpected challenges and ambiguity with limited guidance
• Understand and apply change management and organizational transformation principles
• Redirect distressed programs to successful outcomes and customer delight

Executive Communication & Influence

• Communicate effectively across diverse audiences from technical teams to C-suite executives
• Drive strategic discussions and alignment with customer executives and AWS leadership
• Interpret and critically evaluate complex documentation and strategic plans
• Present program status, risks, and strategic recommendations to senior stakeholders

Technical & Architectural Leadership

•  Lead lifecycle of complex technical engagements with sophisticated AWS architectures
• Validate technical solutions meet business objectives and engagement goals
• Articulate AWS framework perspectives and phases; educate teams and customers
• Demonstrate deep understanding of AWS services, partner ecosystems, and emerging technologies
• Guide technology/business trade-offs toward scalable, long-term solutions
• Participate in architectural reviews and recognize when principal-level review is required
• Influence AWS service team roadmap prioritization based on customer needs

Process Innovation & Organizational Impact

• Create and optimize cross-team processes to accelerate delivery
• Establish operational excellence standards across multiple engagements
• Develop mechanisms for consistent management of matrixed teams
• Define and share EM best practices across AWS ProServe Portfolio

Mentorship & Development

• Actively mentor and develop Associate and Staff Engagement Managers
• Share scaled Agile expertise and program leadership techniques

Experience

• 7+ years of relevant industry experience in complex technical program delivery
• Successfully led at least one complex, multi-workstream technical program end-to-end
• Proven experience implementing scaled Agile frameworks (SAFe, LeSS, or similar)
• Track record of rescuing distressed programs and driving turnarounds
• Experience leading customers to define and expand business strategy and outcomes
• Demonstrated ability to lead Risk and Issue analysis and resolution

Agile & Program Management Mastery

• Expert in scaled Agile frameworks and program-level ceremony facilitation
• Proven ability to design and implement Agile practices for large, complex programs
• Deep experience with program-level metrics, reporting, and governance
• Strong track record coaching teams and establishing Agile Centers of Excellence
• Experience managing dependencies across 5+ concurrent sprint teams
• Skilled at Agile transformation and organizational change management
• Advanced proficiency with Agile tools, dashboards, and portfolio management

Technical & Architectural Expertise

• Deep understanding of AWS services, architectures, and partner ecosystems
• Ability to guide complex technical trade-offs and architectural decisions
• Experience with cloud migration, modernization, and transformation at scale
• Understanding of various technologies beyond AWS (hybrid, multi-cloud, on-premises)

Leadership & Communication Excellence

• Exceptional facilitation skills for large, diverse audiences
• Ability to influence and align executives across organizations
• Strong conflict resolution and negotiation capabilities
• Ability to convey complex technical concepts to technical and business audiences
• Experience presenting to C-level executives and board members

PREFERRED QUALIFICATIONS

• SAFe Program Consultant (SPC), SAFe Agilist (SA), or equivalent advanced certification
• Multiple AWS certifications including Professional or Specialty level
• AWS Cloud Practitioner or AWS AI Practitioner
• Experience with AWS Professional Services or Big 4 consulting firms
• Background leading digital transformation or organizational change programs
• Experience with government, regulated industries, or Fortune 500 enterprises
• Published thought leadership or speaking experience at industry conferences

SUCCESS METRICS

• Successful delivery of complex, multi-workstream programs on time and within budget
• Customer satisfaction scores (CSAT) and Customer Feedback Form (CFF) ratings
• Program-level velocity and predictability improvements
• Organizational impact through process improvements and best practice definition
• Quality of Agile governance and executive reporting
• Mentorship impact and team capability development
• Influence on AWS service roadmaps and ProServe offerings
• Progress toward AWS certification requirements
• Ability to turn around distressed engagements

WORK ENVIRONMENT

This role requires strategic leadership with minimal guidance in highly ambiguous, complex situations. Candidates should excel at executive-level communication, thrive in matrixed organizations, and demonstrate ability to influence across AWS, customer, and partner organizations. Expect to manage multiple high-stakes engagements simultaneously with distributed, global teams.

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.