Senior Employee Benefits Administrator

Kingswood Group is delighted to be partnering with a well-established financial services firm based in Ipswich to recruit a Senior Benefits Administrator.

This is a key role within the team, providing high-quality support to ensure Employee Services Consultants and Directors can consistently deliver exceptional service to clients.

Key responsibilities

• Support and train team members to maintain a high-quality service
• Provide high quality technical support
• Prepare accurate reports, quotes, and client documents
• Improve processes and update templates to boost efficiency
• Manage claims, renewals, and scheme updates, keeping all parties informed.
• Handle new business enquiries promptly and professionally
• Process client claims and provide regular updates
• Keep all documentation and records accurate and up to date

Skills & experience required

• Active CPD
• Experience in working in for a Employee Benefits Consultancy or IFA specialising in Employee Benefits
• Working towards Diploma level 4
• Proficient in Group Schemes
• Strong industry knowledge
• Report writing and presentation skills
• High level of accuracy and attention to detail

This is an exciting opportunity to join a growing business that offers clear progression and support towards professional qualifications. The role also offers hybrid working.