Senior Employment Specialist

Introduction

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

"In anticipation of Contract Award, we may have possible opportunities to recruit Senior Employment Specialists within Employability across the Northeast to include Newcastle, County Durham, Sunderland, Northumberland, Gateshead, North & South Tyneside. If you are interested, please apply with your CV as an Expression of Interest"

Duties & Responsibilities

As a Senior Employment Specialist, you will support the Business Manager in the development of the team and cover for the Business Manager in their absence.

You will help develop targets, plans, systems and process to support the successful implementation and running of the team. Then in delivery to meet and exceed performance targets for individual activity, job entries and sustained unsupported employment via development and recruitment activities in compliance with legislation, Government standards and company quality procedures. To liaise with the BM, to provide access to development to enable candidates to achieve the highest levels of independence throughout the candidate journey. To develop key relationships with the team to support the successful delivery of outcomes.

• To support the leadership of the Employment Specialist in the team to ensure successful delivery of outcome targets
• Developing and monitoring targets and plans for the team
• Reporting weekly results
• Developing to close working relationship with the BM
• To conduct a range of recruitment and development activities in compliance with operational standards including:
• Identifying and confirming that the candidate has been assigned to the most appropriate element of the service
• Identifying barriers to employment
• Conducting and delivering key skills and other structured candidate development activities
• Matching and marketing candidates to relevant vacancies and potential employers through CV submission, interview arrangement and follow up
• Exceeding individual activity and performance targets as set by the BM
• To comply with all procedures, timescales and key performance indicators in terms of:
• Accurate completion of contract and internal company documentation
• Integrity of data entered to the Clientele database
• To develop sustainable relationships with key players across the welfare to workspace in the area. Including, but not limited to JCP, other referral partners, third party providers. To increase local employment opportunities, managed account relationships and vacancies in line with the company's chosen industry sectors
• To manage the candidate experience, gain commitment and overcome barriers to employment through successful delivery of development plans and the recruitment stages of the process towards job entry and sustained employment.

Qualifications & Experience

• Experience of people development in an individual and group environment
• Demonstrable experience of working in role where, sales, promotional or influencing skills are required
• Background in face-to-face customer service
• Experience of working to structured targets and deadlines
• Excellent communication skills with the ability to adapt to a wide range of communication and learning styles
• Strong interpersonal skills, specifically around listening, questioning and building relationships
• Influencing skills that promote commitment and action
• Customer focused with a strong commitment to customer care
• Ability to plan and organise workload to meet required targets and deadlines
• Computer skills including Microsoft Outlook
• Numeracy and literacy skills to facilitate management reporting
• Strong team player with a positive and flexible approach to both work and colleagues
• Creative problem-solving skills and a positive approach to challenging and overcoming limiting beliefs
• Presentation skills.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.