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Senior End User Computing Engineer

Job Description - Senior End User Computing Engineer

Senior End User Computing (EUC) Engineer

📍 Croydon (Hybrid Working)
đź’° ÂŁ40,000 - ÂŁ45,000 per annum
⏰ Full Time | Permanent

Are you an experienced End User Computing, Endpoint or 3rd Line Support Engineer looking to work with both Microsoft and Apple technologies in a modern, enterprise-scale environment?

We are looking for a Senior EUC Engineer to join a busy IT team supporting a large multi-site organisation. You'll be responsible for delivering expert 3rd line support, managing endpoint technologies, and driving improvements across Windows, macOS, mobile devices, security, compliance and automation.

Key Responsibilities

Provide 3rd line support and technical escalation for endpoint-related issues.
Manage Windows, macOS, iOS and iPadOS devices.
Administer Microsoft Intune, SCCM/MECM, Jamf, Apple School Manager and Apple Configurator.
Support Windows Autopilot and Apple automated device enrolment.
Package and deploy applications, updates, patches and drivers.
Monitor device health, compliance and security posture.
Support endpoint security technologies including BitLocker, FileVault and Microsoft Defender.
Create PowerShell scripts and automation solutions to improve efficiency.
Perform root-cause analysis and implement long-term fixes.
Produce technical documentation and knowledge base articles.
Contribute to infrastructure and technology projects.Skills & Experience

Essential:

Strong Microsoft Intune administration experience
Experience with SCCM/MECM
Good knowledge of Windows 11 and Microsoft 365
Experience managing Apple devices using Jamf and Apple School Manager
Windows Autopilot deployment experience
PowerShell scripting skills
Understanding of Azure technologies
Knowledge of endpoint security and compliance
Proven experience in a 3rd Line, EUC, Endpoint or Infrastructure support roleDesirable:

Microsoft, Apple or MDM certifications
ITIL Foundation
Experience with application packaging and deployment
Knowledge of IP Telephony solutions
Experience working within the education sectorWhat's in it for You?

Hybrid working
Exposure to modern Microsoft and Apple technologies
Opportunity to work on large-scale endpoint management projects
Ongoing training and professional development
Supportive and collaborative team environmentIf you're passionate about modern endpoint management, security, automation and delivering an excellent user experience, we'd love to hear from you.

Apply today to find out more
Only candidates based in UK and eligible to work in UK are allowed
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