Job Description - Senior Engineer / Service Manager
Senior Engineer / Service Manager in Edmonton, North London (N9) | The Selection Partnership Ltd My career My jobs Q Quentin Search These jobs were popular with other job seekers Service Manager (Coffee Machines) Ernest Gordon Recruitment Enfield (EN1), EN1 £55000 - £65000 per annum + 6k Car Allowance + 6.5k Bonus 5 days ago Smart Meter Dual Fuel Engineer M Group Harringay, North London (N15) £42,285 - £43, 370 + £2k attendance & safety bonus, plus benefits 2 weeks ago Aftersales Manager Renault Retail Group Ponders End, Enfield (EN3), EN1 1TX £60,000 pa + bonus (OTE £90,000 pa) 5 days ago Team Manager (Romford) Certitude Romford (RM1) £40005 per annum 2 weeks ago Automatic Door Engineer Plan B Watford (WD17) Up to £44,300 per annum 2 weeks ago Escalator Service and Repair Engineer (London and Home Counties Area) Jackson Lift Services London 1 week ago Field Service Engineer Precept Recruit Barkingside, Ilford (IG6) £32,000 per annum 3 weeks ago Field Service Manager HSB Technical Ltd London From £60,000 to £80,000 per annum Plus Great Benefits 3 weeks ago Technical Supervisor (Days Only) TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD Waltham Cross (EN8) £65,500 per annum 8 hours ago NEW Technical Services Manager CBW Staffing Solutions Ltd Hatfield (AL10) £72000 per annum 1 month ago Senior Engineer / Service Manager The Selection Partnership Ltd Edmonton, North London (N9) Permanent Contract Published: 1 month ago Up to £50,000 per annum + Bonus Scheme Apply Save Senior Engineer / Service Manager The Selection Partnership Ltd Apply Poor Fit Your CV is missing most of what's needed for this role. 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They are looking for a ‘’hands-on’’ Senior Engineer / Service Manager to take charge of their service operations and make sure every client, every machine, and every engineer is set up to succeed. You'll lead a team of field service engineers, own the service desk, and be the driving force behind a service experience their clients genuinely respect. If you love solving problems, building great teams, and seeing the direct impact of your work, this is a role where you can make your mark. It's a varied, on-the-move role: expect a mix of time out in the field alongside your team, a minimum of two days a week at Head Office, and the flexibility to work from home as required. Responsibilities: - • Own the service desk, leading a responsive team that handles client requests, breakdowns, and maintenance queries quickly and professionally. • Lead, coach, and schedule a team of field service engineers, keeping them motivated and on track to hit SLAs. • Dig into the numbers, track response times, first-time fix rates, and downtime, then turn insights into real improvements. • Build smart preventive and corrective maintenance schedules that keep machines running and clients happy. • Keep spare parts flowing efficiently, balancing fast repairs with lean stockholding. • Be the go-to person for escalated client issues, resolving them with confidence and care. • Create and refine the processes that help your team deliver consistently excellent service. • Partner closely with sales and operations to keep service strategy aligned with where the business is heading. • Report on performance, productivity, and client feedback — and use it to keep raising the bar. • Champion health and safety standards across the team, every day. Requirements: - • Proven experience in a service management or field operations role, vending, catering equipment, or similar industries preferred. • Solid technical understanding of vending machines, refrigeration units, or electromechanical systems. • A track record of managing technical teams and coordinating service across multiple sites. • Confident with service management software and the MS Office Suite. • Strong leadership, organisation, and communication skills — you can rally a team and win over a room. • Confident presenting to senior management and clients alike. • A calm head under pressure and the ability to juggle competing priorities. • A full, valid driving licence, you'll be visiting client sites from time to time. This is a role with real ownership, you'll shape how our service function runs, mentor a talented engineering team, and see your decisions play out in happier clients and smoother operations. Alongside a competitive salary and bonus scheme, you'll be joining a business that's growing and invested in doing service right. Applicants will be required to drive for company purposes and therefore require a clean and valid driving licence. You must currently reside in the United Kingdom and hold full right to work. Please note that visa sponsorship is not available now or in the future. Apply The Selection Partnership Ltd Banking and Financial Services 17 Jobs Similar Senior Engineer / Service Manager Jobs Popular with Other Job Seekers Service Manager (Coffee Machines) Ernest Gordon Recruitment Enfield (EN1), EN1 £55000 - £65000 per annum + 6k Car Allowance + 6.5k Bonus 5 days ago Smart Meter Dual Fuel Engineer M Group Harringay, North London (N15) £42,285 - £43, 370 + £2k attendance & safety bonus, plus benefits 2 weeks ago Aftersales Manager Renault Retail Group Ponders End, Enfield (EN3), EN1 1TX £60,000 pa + bonus (OTE £90,000 pa) 5 days ago Team Manager (Romford) Certitude Romford (RM1) £40005 per annum 2 weeks ago Automatic Door Engineer Plan B Watford (WD17) Up to £44,300 per annum 2 weeks ago Escalator Service and Repair Engineer (London and Home Counties Area) Jackson Lift Services London 1 week ago Field Service Engineer Precept Recruit Barkingside, Ilford (IG6) £32,000 per annum 3 weeks ago Field Service Manager HSB Technical Ltd London From £60,000 to £80,000 per annum Plus Great Benefits 3 weeks ago Technical Supervisor (Days Only) TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD Waltham Cross (EN8) £65,500 per annum 8 hours ago NEW Technical Services Manager CBW Staffing Solutions Ltd Hatfield (AL10) £72000 per annum 1 month ago Senior Engineer / Service Manager jobs Senior Engineer / Service Manager jobs in North London Engineering jobs Engineering jobs in North London Management jobs Management jobs in North London Jobs in North London Full Time jobs Weekend jobs Retail jobs Night Shift jobs Apprenticeship jobs NHS jobs HGV jobs Immediate Start jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Apprenticeships jobs Administration jobs Tesco jobs Get hired. 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