Senior ER Manager

The Senior ER Manager will lead the employee relations function within this growing Financial Services and Tech business, ensuring best practice and a commercial approach are applied across the organisation. This role requires strategic thinking and hands-on, pragmatic expertise in resolving complex employee relations matters.

Client Details

This opportunity is with a well-established, medium-sized organisation in the financial services sector. They are known for their professional environment and commitment to fostering a supportive workplace culture.

Description

This exciting Senior ER Manager role will involve you in a broad remit, including:

• Oversee the delivery of employee relations support to managers and colleagues through consistent and effective case management practices.
• Proactively coach and support managers in handling the full range of employee relations matters, encouraging informal resolution where appropriate and ensuring alignment with policies and procedures.
• Contribute to the continuous improvement of people policies and practices, supporting regular reviews and implementing updates where necessary.
• Manage and coordinate external employment claims, balancing legal and business risk while upholding the company values and standards.
• Implementation of organisational change programmes and undertaking colleague consultation activity.
• Management and development of a team of two advisors.
• Working closely with recognised Trade Unions.

Profile

To be successful in this Senior ER Manager role you should:

• Possess a comprehensive understanding of employment law and employee relations practices, ensuring effective management of related issues.
• Experience of working in a complex, regulated environment, preferable Financial Services.
• Proven people management skills and ability.
• Experience of working with Trade Unions preferred.
• Demonstrate high levels of self-motivation and the ability to work independently, driving results with minimal supervision.
• Show flexibility and able to thrive under pressure in a fast-paced, dynamic environment, maintaining focus and effectiveness in challenging situations.
• Highly organised with the ability to manage time efficiently and prioritise tasks to meet deadlines.
• Can make informed decisions that appropriately balance business needs with legislative requirements.
• Collaborate with stakeholders at all levels to provide a commercially focused advice service aligned with business needs and strategic priorities.
• Work collaboratively with the wider HR team to build capability to ensure cases are escalated at the right time, and any contractual changes are effectively executed.
• Make informed decisions on when to escalate or work with external legal counsel in a timely manner.

Job Offer

• A competitive salary dependent on skill-set and experience.
• Comprehensive benefits package, including pension and wellness programmes.
• Generous holiday allowance to support work-life balance.
• Opportunities to work in a thriving Leeds location with easy transport links.
• Hybrid working with 2-3 days in the office.
• A supportive company culture within the FS and tech industry.