Senior Event Logistics Manager

Job Description

About Hyve

We believe that when people come together, powerful things happen. Hyve Group plc connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes.
Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities.
Our market-leading portfolio of global brands includes Shoptalk, Spring Fair, Africa Oil Week, Bett, Mining Indaba, and Retail Meetup.

#LifeAtHyve

At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together.

We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging.

Our hybrid working model ensures we respect our peoples’ work/life balance.
Human connections are our speciality, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.

About Shoptalk

Shoptalk is widely known for organising retail's best and fastest-growing events and bringing together thousands of industry changemakers to collaborate at an unparalleled scale across a broad range of online and offline use cases and innovative new formats, including Tabletalks, Hosted Meetings and Meetups. For six years, Shoptalk has defined the retail industry's community of innovators by bringing established retailers and brands together with direct-to-consumer and tech start-ups, large tech and Internet companies, venture capital investors, real estate developers, equity analysts, media and others.

About you

Creative and passionate about working in events – being onsite should be your favourite part of the job! Driven to find solutions and thrive in a fast-paced environment with excellent attention to detail. Striving to surprise and delight our customers and attendees should be a high priority to you.

True team player and look for opportunities to help your team achieve success. Investing in managing people and helping junior team members grow their skills.

Proven experience in exhibitions & conference event management, ideally with a corporate background.

3 years previous experience at Event Operations/Event Logistics Manager level working in Europe & North America.

Key responsibilities
Efficient and creative delivery of all operational aspects of Shoptalk Europe & Fall shows
Take on the full operational delivery of the event; devise and manage an operational plan to cover full process from concept to planning and delivery
Ensure problem free planning, build-up, open days and breakdown for the event
Formulate and control the operational budget in partnership with the VP Logistics and Head of Commercial Operations
Provide operational advice and assistance to the sales, content and marketing teams working with them to ensure their onsite requirements are flawlessly delivered
Work closely with the AV supplier to ensure exceptional production and management of content areas
Manage floorplan layouts in partnership with the Head of Commercial Operations ensuring they are correct according to all venue regulations and are in line with the event strategy
Creating and executing a premium catering experience for the delegates
Work in partnership with the VP Logistics to ensure procurement of suppliers achieved for full event requirements
Ensure effective control and monitoring of health and safety standards at the event
Continually provide the best possible customer services for our sponsors and visitors
Managing Event Operations Executive and offering guidance and training

Valued skills
Health & Safety training including IOSH qualification, preferable
Outstanding attention to detail and accuracy
Strong planning and project management skills
Able to think creatively and come up with bespoke ideas
Technical expertise and problem solving skills
Negotiation and financial management skills
Excellent time management and ability to prioritise own workload
Enthusiastic and flexible team player, who is calm under pressure
A passion for customer service
Effective communication skills