Senior Functional Consultant Financial Services

About the Role:

 We’re seeking motivated and proactive professionals (8
– 14 years of experience) in Financial Services or Consulting, passionate about
applying Agentic AI and first -principles thinking to transform Retail and
Commercial Banking. Ideal candidates will have a solid background as a Business
Analyst/Product owner, a strong understanding of banking products &
processes, and a passion for delivering innovative solutions.

Experience in Agentic AI is a plus, but not a must -have.

What’s essential is an eagerness to learn, a
techno -functional mindset, and the ability to collaborate effectively to
deliver impactful, scalable outcomes.

This role blends business analysis, solution design, and
client consulting to help leading banks translate business needs into
actionable AI capabilities and AI potential into measurable business value. You
will play a pivotal role in translating business needs into AI -enabled
capabilities and AI potential into measurable business value driving
transformation across retail lending, deposits, onboarding, customer service,
business banking, and more

Key Responsibilities: 

• Apply
  first -principles thinking to deconstruct complex business challenges in
  Retail and Commercial Banking and design scalable, innovative solutions.
  
• Bring
  deep industry understanding of banking products, processes, and customer
  journeys to every engagement.
  
• Lead
  and facilitate client discussions and workshops to uncover pain points,
  align stakeholders, and co -create future -state journeys.
  
• Demonstrate
  creative and structured problem -solving to conceptualize innovative
  solutions across multiple workstreams.
  
• Manage
  and deliver multiple parallel deliverables — from business requirement
  documents and user stories to client presentations and prototypes.
  
• Serve
  as a bridge between business and technology, ensuring clarity, alignment,
  and impact across teams.
  
• Write
  high -quality business specifications and translate ideas into actionable
  steps for development and implementation.
  
• Collaborate
  closely with AI, product, and engineering teams to design and orchestrate
  contextual, responsive, and scalable solutions.
  
• Communicate
  confidently and proactively with clients and senior leadership, ensuring
  transparency and trust throughout the engagement.
  
• Cultivate
  a mindset of continuous learning, staying ahead of emerging tools,
  frameworks, and trends in AI -driven transformation.
  
• Own
  outcomes and ensure timely, high -quality delivery across all client
  engagements.
  

Skills & Qualifications: 

• 8 -10
  years of experience in Financial Services or Consulting, with exposure to Retail
  and/or Commercial Banking domains.
  
• Bachelor’s
  degree
  
• Strong
  grasp of banking products and operations, with ability to connect industry
  challenges to innovative solutions.
  
• Curiosity
  and techno -functional aptitude — eager to learn concepts like Agentic AI,
  RAG, MCP, Knowledge Graphs, etc.
  
• Excellent
  problem -solving, analytical, and storytelling abilities.
  
• Adaptable
  and comfortable with fast -paced, multi -threaded environments.
  
• Passion
  for shaping the AI -first future of financial services
  
• Ability
  to work independently, juggle multiple projects, and prioritize
  effectively in a fast -paced environment.
  
• Strong
  interpersonal and communication skills for effective interaction with
  clients through email, phone, and face -to -face communication.
  
• Ability
  to thrive in a fast -paced challenging client focused environment where
  priorities and scope may change quickly
  
• Knowledge
  and experience with one or more of the following areas: Banking
  regulations and compliance; Operational improvement and effectiveness;
  Technology strategy, governance and effectiveness; Business architecture
  and operating models; Business process improvement and robotics; Change
  management
  
• Creative
  problem -solving ability and a collaborative, consultancy mindset
  
• High -energy,
  positive, persuasive, and aptitude to lead by example
  
• The
  ability to travel up to 100% if needed for the client engagement
  
• Right
  to Work in the UK (e.g. UK Passport, EU Settled Status, Indefinite Leave
  to Remain, Visa).
  

Why Join Us: 

• Opportunity
  to work on cutting -edge AI -native projects with leading banks,
  wealth managers, and fintechs.
  
• Structured learning path on agentic AI and its application to financial
  services
  
• Exposure
  to CXO -level business development and international client
  engagements
  
• Entrepreneurial
  culture where you can shape the future of Financial Services AI
  adoption
  
• Lead
  at the frontier: Help reshape Retail and Commercial Banking as the
  industry transitions from digital to Agentic AI.
  
• Learn
  continuously: Gain hands -on experience with emerging frameworks, and
  contextual AI solutions.
  
• Collaborate
  widely: Work alongside visionaries across business, AI, and technology
  domains.
  
• Drive
  visible impact: Build capabilities that redefine customer experiences,
  agility, and operational intelligence.
  
• Grow
  your career in a learning -driven, innovation -led consulting environment.