Senior / Head of Product Design - FinTech, Product Centric

Head of Product Design / Product Designer Manager / Lead Product Designer - Genuine Product Design / Head of Digital Design / Digital Design Manager

£100,000 - £130,000

We've partnered with a household financial services brand to find their new Head of Product design for a brand-new business unit to improve how they engage with their diverse range of customers.

This is genuine product design, someone who has incorporated UI & UX. You will take end-to-end responsibility for creating a sleek and fluid customer experience. Designing the broader service, rather than just creating designs. We're not looking for traditional UI designer who can create pretty images, nor a traditional UX designer.

We are looking for someone who understands how the whole service looks, how CIAM (Customer Identity Access management) feeds into this. To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our client's customers and colleagues.

Experience Required:

• Experience as a design leader across multiple disciplines including Product Design, UX Design, UI Design and a Dash of Service.
• Experience with Digital Verification, Face ID, or Touch ID is highly desirable.
• Experience with B2B / B2C software or applications with multiple user touchpoints on different platforms and devices with direct experience on mobile. This will require a specific focus on products have a consumer interaction.
• Experience within Financial Services is highly desirable.
• The ability to work closely with Product and Engineering Leads, with a fundamental understanding of Product Operating Models and Lean Development practices.
• Relentless desire for innovation and driving high standards, balanced with business needs and customer expectations.
• Pragmatic approach with the ability to empower and manage teams of Designers, UX Researchers, and Creatives.
• Ability to consider long-term sustainability in all design decisions and maintain an eye for reusability in designs.
• Strong communication skills with a keen ability to champion the best ideas and pushback on beliefs with integrity and respect.

Responsibilities:

• Lead product and marketing design functions, collaborating with stakeholders around the company to accomplish business goals while enabling the business to use its brand and product design as a differentiator.
• Adopt a Product Operating Model mindset, deeply understanding customer, business, and technical challenges to deliver solutions that truly resonate. Your focus will be on bringing these needs to life through rapid prototyping and proof of concepts.
• Empower your team members to proactively lead iteration cycles with stakeholders and push designs forward according to the team's vision and understanding of the business goals.
• Be highly communicative and responsive both within your team and to stakeholders across the company while managing a large volume of ongoing projects. This will also include driving the design team philosophy through the executive layer of the company.
• Maintain and further build design team workflows that ensure that all designs delivered are in line with our Brand guidelines and Design System and high-quality standards.
• Gauge fluctuations in the business need and maintain the hiring and resource plan and budget for the team. Design a global team to incorporate various cultural and local market impacts on the product set.

Please reach out for more information

Reasonable Adjustments: We understand that there are a wide range of reasons that you may require reasonable adjustments to the recruitment process- please let us know in your application how we can best support you.