Senior Immigration Consultant/Immigration Associate/Senior Associate

Job Description

Contract: Full time, Permanent

Team: Education Practice

Office Location: 1st Floor, 95 Gresham Street, London EC2V 7NA, United Kingdom OR 7th Floor, Saville House, 74-90 Savile Street, Sheffield S4 7UD, United Kingdom

The role:

This senior role offers the opportunity to manage key education-sector client relationships within Fragomen’s specialist UK Education Practice. You will provide strategic immigration advice, oversee casework, support colleagues and contribute to business development across a range of UK immigration routes. We are looking for a confident, commercially minded professional who can help strengthen client relationships and support the continued growth of the practice.

In this role, you will manage a varied caseload, support the delivery of high-quality immigration advice and contribute to the effective running of the team. You will work as a senior member of the team in a collaborative style with your colleagues, provide guidance to junior team members and support wider practice initiatives as required.

What your day will look like:

•  Managing a portfolio of education-sector client accounts, acting as a trusted point of contact and keeping clients informed of UK immigration developments affecting institutional compliance, students, staff and recruitment 
• Providing strategic and practical advice on UK immigration matters, including Student, Child Student, Skilled Worker and sponsor compliance issues 
• Maintaining, overseeing and progressing client caseloads, ensuring work is delivered accurately, efficiently and within agreed service levels 
• Preparing and delivering regular WIP reports, client updates and other management information as required 
• Coordinating with paralegals and other team members to ensure transactional work is progressed effectively and client expectations are managed 
• Taking ownership of your own caseload and working with a high degree of autonomy, while dealing with escalating complex or sensitive matters appropriately 
• Maintaining accurate and timely updates on Fragomen’s case management systems 
• Taking responsibility for billing activity, including real-time billing, bill approvals and the prompt resolution of billing queries or rejections 
• Leading on client escalations and helping to resolve issues in a commercial, solutions-focused manner 
• Participate in client reviews; preparation of reports and meetings, and involvement in presentations and training (internal and external) 
• Responding proactively to new enquiries and supporting the development of client relationships and wider business development opportunities 
• Conducting legal research and keeping up to date with relevant UK immigration policy, guidance and sector developments 
• Supporting the development, review and upkeep of client-facing templates, guidance materials and team documentation 
• Providing guidance, supervision and feedback to junior colleagues, including reviewing work where appropriate and supporting their development 

The team:

Join Fragomen’s UK Education Practice, a specialist team supporting a diverse portfolio of education-sector clients. Our work supports international boarding schools, colleges, universities, education recruiters and private family clients with strategic and practical immigration advice across Student, Child Student and Skilled Worker routes, as well as sponsor compliance, account management and business development.

Based across our London and Sheffield offices, the team brings together experienced immigration professionals at different levels, creating a collaborative environment where knowledge sharing, client service and professional development are central to how we work.

What we are looking for:

Essential criteria:

• You must have experience working in the Education / Compliance sector
• Experience with the UK Immigration system and familiarity with the UK Student / Child Student visa routes & Compliance
• Confident advising client stakeholders and developing business 
• Experience in leading client calls / meetings, with a particular focus on student compliance and visa support (where possible)
• Proactive and highly organised with a strong client-facing background
• Strong technical capabilities 
• Accuracy and attention to detail is key, as is the ability to work autonomously whilst collaboratively as part of the team 
• The ability to communicate clearly and concisely 
• Agile to take on new work seamlessly and help support the team 
• Be a self-starter with resilience and strong commercial acumen 
• A positive outlook and a solutions-driven focus is crucial 

What we offer:

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include:

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
• Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
• Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
• Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
• Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
• Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need

What to expect:

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
• After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
• At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs

Who we are:

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.

We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html.

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.