Senior Immigration Consultant/Immigration Consultant

Job Description

US Senior Immigration Consultant / US Immigration Consultant

Team: Consular & Document Practice (CADP)

Contract: Full-time, permanent

Location: London/Sheffield (UK), other European locations will be considered dependent upon business need

*We’re looking for US Immigration professionals across EMEA who are interested in careers within our Consular & Document practice team. We are considering candidates at both Consultant and Senior Consultant level, based on skills and experience.*

The role:

Reporting to a Manager, the Senior Consultant will be responsible for managing a caseload of US immigration matters, including reviewing and preparing forms, support letters, Firm correspondence and maintaining accurate case files. The role may also involve overseeing and supporting more junior team members, including paralegals, senior coordinators and coordinators, with potential line management responsibilities, while contributing to projects, billing and finance, onboarding, process improvements and wider support for Managers and Attorneys.

What your day will look like:

• Oversee the day-to-day activities of the team and provide guidance with respect to US immigration including mentoring and training team members.
• To be involved in ongoing training and assist when new client protocols need to be implemented.
• Perform intake of cases once assigned and ensure case is correctly set up on Connect
• Preparation of petition-based US immigration matters including family and business immigration cases, including legal drafting
• Preparation of US consular cases, including non-immigrant and immigrant visa matters
• Maintain client contact information
• Keeps Associates aware of the progress of matters to manage expectations, and informs of conflicting priorities/requesting assistance as problems arise / informing of current capacity
• Provide coverage to other Consultants on an on-going basis to ensure that case work is covered during absence periods
• Take on additional projects as required

The team:

The Fragomen Consular Practice team provides consular and substantive US immigration assistance for both stand-alone cases and as part of a larger immigration application process. The team offers client-centric service for complex and sensitive immigration matters while also maximising efficiencies, ensuring ownership of work and empowering team members to design work practices to meet client expectations. The team also builds partnerships with Fragomen teams across the US to support a diverse and exciting range of clients.

What we are looking for:

Essential criteria:

• Previous US immigration experience and a strong background in a client facing role.
• Team leadership/overseeing more junior team members
• Ability to follow the instructions of senior members of staff
• Develop strong working relationships with team members and gains their confidence through displaying professionalism and efficiency in all communications
• Able to plan workload often with conflicting deadlines, able to meet deadlines and priorities for own work, considering delivery expectations and agreed client service standards
• Accurate work style; focus on details
• Implement effective processes to manage workflow and meet deadlines
• Demonstrates proficiency in word processing, Internet and email systems

What to expect:

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
• After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
• At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs

Who we are:

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.

We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html.

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.