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We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.
We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.
We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.
If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team.
Senior Insight Analyst | London – Hybrid (1-2 days) | Competitive Salary + Benefits
About the Role
We’re looking for a Senior Insight Analyst to join our Analytics & Insight team and help drive high-quality, data-led decision-making across Moonpig UK.
This is a hands-on role with greater ownership and independence, ideal for someone who enjoys solving more complex problems and turning data into clear, commercially relevant recommendations. Working closely with Analytics Managers and business stakeholders, you’ll take responsibility for delivering robust analysis, spotting opportunities proactively, and helping shape decisions in a fast-paced e-commerce environment.
You’ll act as a trusted analytical voice, ensuring insights are accurate, accessible, and influential, while continuing to develop your technical, commercial and stakeholder skills.
Key Responsibilities
- Take ownership of analysis across key business areas including trading, marketing, customer behaviour and product performance.
- Translate data into clear findings and commercially relevant recommendations, highlighting trends, risks and opportunities.
- Independently scope and deliver ad-hoc analysis in response to business questions, with limited oversight.
- Identify trends and opportunities proactively, adding value beyond reactive requests.
- Apply more advanced analytical techniques where appropriate to produce robust, well-structured outputs.
- Build strong working relationships with teams across Trading, Marketing, Product and Finance.
- Present insights in a clear, structured and compelling way, adapting communication to different audiences.
- Use data confidently to support recommendations and help shape stakeholder thinking and priorities.
- Manage multiple requests effectively, communicating timelines and priorities proactively.
- Deliver at pace while applying judgement to focus on the work that will create the most impact.
- Take responsibility for analysis from problem definition through to insight delivery and follow-up.
- Break down ambiguous business problems into clear, independent analytical approaches.
- Ensure outputs are accurate, robust and properly validated.
- Play an active role in improving dashboards, queries and analytical workflows so they are scalable and efficient.
- Work closely with Data Engineering and BI teams to help ensure data is fit for purpose.
- Proactively identify and implement improvements to reporting and analytical processes.
- Support and guide more junior analysts by sharing knowledge and best practices informally.
- Role model strong ownership, curiosity and a proactive approach to problem solving.
- Continue to build a deeper understanding of business drivers and how analytics influences performance.
- Seek and apply feedback, while contributing constructively to team development.
- Help create a collaborative, high-performing team environment.
About You
- Experience in an analytics, data or similar role, with evidence of increasing ownership and impact.
- Degree in a quantitative discipline such as Mathematics, Economics, Computer Science or Engineering.
- Strong SQL skills and solid experience using Excel and BI tools such as Tableau or similar.
- Working knowledge of Python or R would be advantageous.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Ability to explain data clearly and concisely to a range of audiences.
- Growing commercial awareness and an interest in how businesses operate and make decisions.
- Confident organisation and time management skills, with the ability to balance multiple priorities.
- Collaborative approach and the ability to build positive working relationships.
- Reliable and accountable, delivering work accurately and on time.
- Curious, proactive and keen to keep learning and developing.
Interview Process
- Stage 1: Recruiter Screening
- Stage 2: Interview with the Hiring Manager
- Stage 3: Task / Assessment Stage
- Stage 4: Potential final meet & greet with the Team Director
Our process may vary depending on scheduling and business requirements, but we’ll keep you informed throughout every step of the journey.
What's in it for you?
We believe in empowering our team to do their best work. Enjoy:
Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
Career Growth: Learning allowances, coaching & development programs.
Want to know more?
Explore our full benefits package: here
Our Ways of Working:
We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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