Senior IT Engineer

Senior IT Engineer
Location: Oxford
Salary: £50k Circa
Hours: Full Time

Are you an experienced Senior IT Support Engineer with a strong background in Cisco technologies? I am currently working on behalf of a client based in Oxford who are looking for an experienced IT Support engineer to join their team.

The Role:

In this position, you will play a crucial role in network design, support, maintenance, and troubleshooting. You’ll also be instrumental in providing on-site end-user support, managing existing infrastructure, and ensuring configurations are up to the highest standards.

Key Responsibilities:

• Network Design & Implementation: Architect scalable networking solutions, create network topologies, and recommend hardware and software to improve service and profitability.

• Support & Network Maintenance: Monitor network performance, perform routine checks, and resolve complex network issues.

• Network Security: Implement network security policies, ensure systems are protected, and manage vulnerabilities.

• Capacity Planning & Optimisation: Assess and optimise network performance for future growth, ensuring load balancing and performance adjustments are made as needed.

• Team Leadership & Mentorship: Provide guidance and support to junior engineers, train team members on new technologies, and review/approve network changes.

• Documentation & Reporting: Maintain detailed network documentation, generate performance and security reports for management, and manage network projects and engineer schedules.

The Ideal Candidate:

• Experience: 4-5 years in a similar role with proven ability to form lasting customer relationships.

• Technical Skills:

  • Expertise in Cisco routers, switches, firewalls (Fortinet).

  • Strong knowledge of networking (TCP/IP, IT security).

  • Experience with Windows Server Administration (2016, 2019, Server 2022).

  • Familiarity with Windows Hyper-V, Active Directory/Azure AD, Office 365, and Intune.

  • Experience supporting Windows 10/11, Apple devices, and managing MDM (Meraki).

  • Understanding of Backup Technologies and Disaster Recovery processes.

  • Knowledge of Microsoft SQL Server is advantageous.

• Communication Skills: High-level written and verbal communication skills to liaise with both technical and non-technical teams.

If you believe you're the right fit for this role please contact us!