Senior IT Support Engineer, Salisbury

Ready to take your IT support career to the next level? Join our dynamic consultancy team based in the heart of Salisbury, where technical excellence meets meaningful client relationships.

We’re on the hunt for a passionate and proactive 2nd/3rd Line Support Specialist with deep expertise in Microsoft technologies. You’ll be the go-to person for complex client issues, working across Windows Server, Microsoft 365, Azure, Exchange, and more.

What you'll be doing:

• Providing escalated technical support to clients via remote tools and on-site visits
• Managing and resolving complex issues across Microsoft-based environments
• Collaborating closely with consultants to design, implement, and refine solutions
• Acting as a trusted advisor, ensuring clients get the most from their tech stack

What you'll bring:

• Proven experience in a 2nd or 3rd line support role
• Strong hands-on skills with MS technologies (Windows Server, Active Directory, Azure, Microsoft 365, Intune, Exchange)
• A cool head under pressure and a knack for translating tech speak into plain English
• A commitment to continuous learning and customer satisfaction

Why join us? We’re not your average IT consultancy. We’re small enough that your voice is heard, but big enough to take on exciting challenges. Expect a supportive team culture, varied client projects, training opportunities, and space to grow your career.