Senior IT Technician

Senior IT Technician

Full time

We are delighted to be working on an exclusive role with Bishop Young Academy are looking for a senior IT technician to join their team on a temp to perm basis.

Job specific responsibilities:

• Support and implement the Trust’s IT Strategy in collaboration with the IT Services Manager and Academy SLT, adapting it to meet local needs.
• Maintain regular communication with SLT, Subject Leaders, and users to support network activities.
• Manage daily tasks of the IT Technician/Apprentice, offering support and feedback to the Infrastructure Manager.
• Provide IT support to Primary Academies when requested.
• Attend IT team meetings and provide reports as required.
• Ensure optimal performance of physical and virtual servers and network equipment (routers, switches, UPS, etc.).
• Maintain and monitor security systems (firewalls, antivirus, web filtering).
• Oversee software distribution and licensing compliance.
• Proactively monitor IT infrastructure, flagging issues to prevent downtime.
• Ensure robust backup and recovery procedures are in place and understood.
• Assist with stock management and procurement by advising the IT Services Manager on equipment and licensing needs.
• Contribute to IT budget planning with awareness of the Academy’s financial position.
• Ensure correct disposal of end-of-life IT equipment and maintain records.
• Coordinate with IT Services Manager on updates to minimise user disruption and communicate network downtime.
• Support the local Data Manager with MIS operations and updates.
• Maintain inventory of all IT assets.
• Manage user accounts (AD, Email, SIMS, Print).
• Operate and prioritise the IT helpdesk.
• Maintain and troubleshoot the phone system.
• Demonstrate working knowledge of Windows, Linux, and iOS systems.
• Repair, upgrade, and configure IT hardware/software.
• Support and train staff and students in IT use.
• Manage loan equipment bookings and ensure readiness.
• Maintain and replace printer consumables; track inventory and arrange repairs.
• Clean and maintain projectors, including filter/bulb replacements.
• Organise and manage the IT tech room and equipment spares.
• Set up AV/IT equipment for events and assemblies.
• Diagnose LAN and cabling faults and maintain an overview of systems.
• Work flexibly, including outside normal hours when required

Contact: [email protected] if you would like more details. Submit your CV to be put forward!