Senior Loss Funds Coordinator

Senior Loss Fund Coordinator

London | ?? Full-Time | ?? Hybrid Working | ?? Specialty Insurance

Are you a detail-driven professional with a strong understanding of claims operations and loss fund management? We're looking for a Senior Loss Fund Coordinator to join a high-performing claims operations team at a leading (re)insurer in the Lloyd's and global specialty insurance market.

About the Role

This is a key operational role within the claims function, focused on ensuring efficient and accurate coordination of loss funds. You will liaise with internal stakeholders, brokers, TPAs and coverholders to support the smooth management of delegated claims and funding arrangements. You'll also contribute to the continuous improvement of processes, reporting, and oversight frameworks.

Key Responsibilities

• Coordinate and manage the administration of loss funds across various classes and jurisdictions
• Monitor funding levels, identify discrepancies, and ensure timely reconciliation and replenishment
• Support internal claims teams, TPAs and delegated claims administrators with operational queries
• Liaise with brokers, coverholders, and outsourced partners to resolve issues or escalate as needed
• Produce accurate and timely operational and performance reports
• Analyse data to drive operational insight and process improvements
• Ensure activity is aligned with internal policies, regulatory requirements and market standards
• Support audit preparation and respond to internal and external audit queries
• Provide ad hoc support to operational and strategic claims projects

What You'll Bring

We're looking for someone with strong organisational skills and claims operations experience-ideally within delegated claims handling or third-party oversight. You'll be comfortable working with data, solving problems, and communicating across teams.

Key Skills & Experience

• Experience in loss fund management, claims operations, or delegated claims support
• Understanding of Lloyd's / London Market processes (ECF/IMR, bordereaux, TPAs, etc.)
• Strong data analysis and reporting skills (Excel essential, Power BI a plus)
• Excellent communication and stakeholder management skills
• Knowledge of regulatory compliance and internal controls
• Proactive approach with the ability to drive process improvement and solve operational issues
• Experience overseeing third-party providers or working in a highly regulated environment is an advantage

What's on Offer

• Hybrid working and modern central London office
• Competitive base salary + discretionary bonus
• Non-contributory pension & private healthcare (including dental & family cover)
• Wellbeing support & generous annual leave
• Opportunity to contribute to a supportive, forward-thinking culture

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.