Senior Manager - Human Factors

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Job Description

J.S. Held’s EH&S practice partners with organisations to improve safety performance by embedding human factors into systems, processes, and culture. As a Principal Consultant, you will lead complex, multi-sector projects, provide strategic advice to senior stakeholders, and develop innovative solutions that enhance human performance and reduce risk.

Key Responsibilities:

• Act as a trusted advisor to senior stakeholders, delivering practical human factors solutions.
• Lead multiple consulting projects, ensuring quality, timelines, and commercial targets.
• Conduct human error assessments, safety critical task analysis, and bowtie risk reviews.
• Apply data analytics to safety performance and design culture improvement programmes.
• Drive human factors integration across asset lifecycles and optimise safety-critical procedures.
• Support organisational change and deliver human factors training to build client capability.
• Develop proposals, grow client accounts, and contribute to thought leadership.

• Degree in Psychology, or related discipline.
• Significant experience in delivering human factors and safety improvement projects across sectors such as Transportation (Rail/Road), Manufacturing, Mining, Chemicals, Pharma, Technology/TMT, Oil & Gas, and Construction.
• Lead client engagements and manage stakeholder expectations.
• Develop proposals and secure new business (seller-doer model).
• Deliver complex projects under tight timelines with commercial accountability.
• Expertise in: SCTA/HRA, bowtie facilitation, safety culture diagnostics, HFI/HF engineering, workload/fatigue assessments, safety-critical procedures, and HF training.
• Strong analytical and presentation skills; ability to communicate technical concepts clearly to non-technical audiences.

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off Policy
• Global Medical Insurance
• Life Assurance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available. 

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email [email protected] and include “Applicant Accommodation” within the subject line with your request and contact information.

#LI-IM1