Senior Manager - Supply Chain Consulting (Process Intelligence)

Job Description

Wipro is at the forefront of helping organisations globally transform how they operate, enabling exceptional experiences for customers, partners, and employees. Wipro Consulting sits at the heart of this transformation.

Today's Chief Supply Chain Officer (CSCO) and Chief Operations Officer (COO) agenda extends far beyond traditional operational management. It requires end-to-end visibility, data-driven decision-making, supply chain resilience, cost optimisation, working capital improvement, service level enhancement, and continuous process optimisation.

Process Mining, Process Intelligence, and Process Simplification are critical enablers of this agenda. Wipro's Supply Chain Transformation services leverage these capabilities to provide fact-based transparency across supply chain value chains including Source-to-Pay (S2P), Procurement, Planning, Inventory Management, Warehousing, Logistics, Fulfilment and Order-to-Cash interfaces.

This is a Senior Manager role within our Supply Chain Transformation consulting practice, focused on driving growth across strategic accounts. The role combines client advisory, business development and delivery leadership, with a strong emphasis on data-driven transformation powered by Process Mining and Process Intelligence platforms.

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Areas of Focus

• Supply Chain Strategy & Operating Model Transformation
• Procurement & Source-to-Pay Transformation
• Planning, Inventory & Fulfilment Optimisation
• Logistics, Warehousing & Distribution Excellence
• Supply Chain Platforms, Automation & AI-Enabled Operations
• Process Mining, Process Intelligence & Continuous Process Optimisation
• Cross-functional Value Creation across Manufacturing, Finance, Sales, Technology Strategy, Sustainability and People & Change

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Key Responsibilities:

Client Leadership & Transformation Advisory
• Lead complex Supply Chain Transformation engagements as the primary client advisor.
• Advise CSCOs, COOs and Supply Chain leaders on leveraging Process Mining and Process Intelligence.
• Build trusted relationships with senior stakeholders.

Consulting Delivery Excellence
• Process discovery, conformance analysis and performance benchmarking.
• Process simplification and standardisation initiatives.
• Continuous monitoring and optimisation using process intelligence platforms.
• Deliver measurable outcomes including cost reduction, inventory optimisation, working capital improvement, service-level enhancement and cycle-time reduction.

Process Mining & Intelligence-Led Transformation
• Lead the integration of Process Mining tools such as Celonis, SAP Signavio and ARIS.
• Translate process insights into actionable transformation initiatives.
• Drive adoption of continuous improvement operating models.

Business Development & Growth
• Shape differentiated client propositions centred on process-led supply chain transformation.
• Build compelling, value-backed business cases.
• Expand Wipro's footprint through consultative selling and innovation-led engagement.

People Leadership & Capability Building
• Develop high-performing consulting teams across Process Mining and Supply Chain Transformation.
• Build internal capability and intellectual property in process intelligence-led offerings.

Thought Leadership & Market Presence
• Develop thought leadership around Process Mining, intelligent supply chain operations and operational resilience.
• Contribute to market positioning through publications and industry engagement.

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Who We Are Looking For

1. Hands-on experience of Process Intelligence (GTM and delivery), preferably Celonis, ARIS and/or SAP Signavio.
2. Deep business domain experience within Supply Chain functions including Procurement, Planning, Inventory, Logistics, Warehousing, Fulfilment and Operations Excellence.
3. Ability to identify and functionally design AI solutions around business problems.
4. Strong client-facing consulting experience

Key Skills:

Process & Process Intelligence
• Deep expertise in end-to-end supply chain process diagnostics.
• Hands-on experience with Process Mining, Task Mining and Process Intelligence platforms.

Supply Chain Operations, Automation & AI
• Experience applying AI, automation and analytics within supply chain operations.
• Ability to connect process insights with optimisation and automation opportunities.

ERP / Supply Chain Platforms & Business Case Development
• Experience delivering SAP S/4HANA Supply Chain transformations.
• Ability to develop business cases linked to working capital, cost optimisation, inventory reduction and service-level improvements.

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Why work at Wipro?

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. 

Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change – working to build a more just, equitable and sustainable society. Around 66% of Wipro’s economic ownership is pledged towards philanthropic purposes.

All our employees are expected to embody Wipro’s 5-Habits for Success which are: Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust.