Senior Mechanic

Senior Mechanic

Location:  Westminster Wheels Shop, London

Salary:  £29,000 to £32,000, depending on experience

Vacancy Type: Fixed Term, Full Time, 37.5 hours per week

Closing Date: 4th August 2026

Are you passionate about repairing & upcycling bikes and training new people to join the bike repair workforce.  If so we would like to hear from you. 

Westminster Wheels is a community bike shop operated by Groundwork London with support from Westminster City Council and Cycle Confident. We offer excellent service to central London’s cycling community by selling high quality pre-loved bikes and servicing bikes.  We encourage more Westminster residents to choose cycling by donating bikes, supporting organisations who lead rides & deliver confidence training, and helping people maintain their own bikes.  We nurture new talent for London’s cycle retail sector by offering training and waged work experience.

Groundwork London is a leading social and environmental regeneration organisation working with people living in London’s most vulnerable places.  We work to empower, enable and enhance communities.

Westminster Wheels is a community bike shop operated by Groundwork London with partnership support from Westminster City Council and Cycle Confident. Its aims are to:

Offer excellent service to central London’s cycling community – growing our sales income & diversifying our services, to create a sustainable business.
Encourage more Westminster residents to choose cycling - providing quality refurbished bikes at low cost and donating free bikes to those on low incomes.
Nurture new talent for London’s cycle retail sector.  
This post will focus on supporting WW’s Project Manager to achieve these aims.

Key requirements, please contact us if you have:

An industry recognized qualification in bicycle maintenance at Level 2
Practical experience of working in a busy bike shop
Good interpersonal skills to meet the needs of customers and trainees alike
Excellent attention to detail, and the ability to understand and follow bicycle maintenance tasks to agreed standards
The ability to succeed in a target driven team to achieve contract outputs
The ability to manage your own outputs whilst contributing to the success of the wider team and project aims

Key Responsibilities & Tasks

Bike Servicing, refurbishment and WW operations

To support WW senior staff to select bikes for refurbishment and maximise the use of refurbished parts.
To check and repair received bikes for resale and donation, ensuring they fully meet WW’s safety requirements.
To diagnose, repair and quality check bike maintenance requests to the quality standards and deadlines set by your line manager.
Make day-to-day practical decisions on how refurbish and repair bicycles, support customers and share shop cleaning duties.
To ensure all works and repairs are fully documented, in line with WW’s procedures.
To fully participate in the clean, safe and efficient running of the workshop and retail shop.
To liaise with customers,

On accepting their servicing, ensuring WW fully understands their requirements and they fully understand our offer.
During, ensure they are kept fully aware of the works WW are proposing, their cost and timescale.
On collection, ensure they fully understand the works that have been undertaken, and any further considerations.

To take payments and ensure all transactions are correctly recorded
To ensure stock control systems are followed and participate in regular stocktaking.
To take responsibility for fulfilling fleet management contracts.
To deliver off site bike repair services, including:

Dr Bike services
Planned and reactive fleet maintenance services.

To manage on-line sales and assist in loading up items and maintaining our on-line product presence.
On request, to open and close the store, ensuring security alarm and all doors secured.

Help clean the workshop, showroom, toilets, and kitchen as part of the cleaning rota.
To Apply

If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply
Only candidates based in UK and eligible to work in UK are allowed