Senior Neighbourhood Officer (Level 6)

1 month contract with a local Authority

Job Purpose

• To deliver excellent housing management services to our customers to the highest possible standards ensuring that operational performance is high and continues to improve. To ensure neighbourhood services for a defined group of homes meet resident’s expectations and that residents have opportunities to influence service delivery.
  

Key Duties/Accountabilities

• To provide a comprehensive housing management service within a specified geographic area to our customers and neighbourhoods dealing with breaches of tenancy/leaseholder agreements, estate management/monitoring, anti-social behaviour, caretaking and delivery of communal services and tenancy support visits.
  


• Deliver against an agreed improvement plan for the assigned area in consultation with residents and help deliver the corporate objectives. The plan should reflect the needs of the area with reference to the profile of residents and the physical characteristics.
  


• Ensure the housing management and environmental services provided to residents are coordinated and of an excellent standard and conform to relevant statutory requirements and best practice.
  


• Deliver housing services that are inclusive and accessible to our vulnerable customers
  

Essential Qualifications needed

• Certificate in Housing (Level 3) or equivalent.
  

Essential Experience Needed

• Significant experience of working in housing related role.
  


• Experience of thinking strategically in dealing with Housing Management issues.
  

Additional information to note

• This role is 37 hours a week
  


• Full UK driving license is required for this role.
  


• DBS is required.
  

The role closes on 16/05/25