Senior Operations Administrator

Are you an experienced Administrator with excellent customer service skills and experience?

Then you can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we’re making it happen.

At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.

About the Role

* Position is Monday to Friday (9am - 5pm)

* Role is completely office based.

What will I be doing?

* To manage the contract administration function to ensure the provision of an effective, efficient and compliant administrative service.

* To manage and monitor administrative efficiency in terms of staffing levels, achievement of deadlines, accuracy and speed of service delivery.

* To ensure that team of administrators have clearly defined tasks with appropriate deadlines set and enforced.

* To undertake regular Performance Development Discussions (PDD’s) with the team.

* Manage and monitor performance against established Key Performance Indicators (KPIs).

* To assist contract managers and senior management in the preparation of month end accounts, budgets and forecasts

* To ensure that when new contracts are won, all administrative staff receive the required induction and training in SUEZ administrative processes and procedures.

* To liaise with contract managers and senior management regarding their administration requirements and standards of service on a regular basis.

* To constantly review the service of administration including staffing levels, operating procedures and methodologies with a view to continuous improvement.

* To compile management statistics as required for contract managers and senior management.

What are the qualifications required?

* Educated to GCSE standard or equivalent.

* NVQ level 2 Business Administration desirable.

* Excellent customer service and communication skills.

* Proficient in the use of Microsoft office.

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.

If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future
Only candidates based in UK and eligible to work in UK are allowed