Senior Ophthalmic Assistant

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. 

We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work for the third year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025.

Role overview

We are looking for a Senior Ophthalmic Assistant to join our Manchester site. This is a full time role working 40 hours per week.

As a Senior Ophthalmic Assistant, you will be responsible for the day to day running of the clinic. You will coordinate the daily schedule and ensure the smooth and efficient administration of the clinic.

You will also play a pivotal role in supporting the safe and effective running of our theatre activity, supporting the surgeon and nursing workforce in direct clinical care. You will have the ability to work flexibly between outpatients and theatre, based on demand.

In addition, you will act as a mentor and guide to the Ophthalmic Assistants within the service and take a leadership role without line management responsibility.

From a clinical point of view, you will support the clinical assessment of each patient, demonstrating competence in all diagnostic testing and medical histories, assisting in YAG clinics, admission and discharge for both cataracts and oculoplastic procedures

What skills and experience do I need?

• Experience in ophthalmology, undertaking diagnostic tests such as OCT, visual fields and visual acuity


• Knowledge of eye physiology and treatment 


• The ability to coordinate tasks within a small team where there is no direct management responsibility


• The ability to make a clear judgement about when to deal with issues and when to escalate them


• Proven customer service skills with a passion for customer care


• Excellent organisational skills and the ability to multi-task 
  


• Committed to delivery of consistently high standards of testing and administration


• A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes


• An excellent grasp of the English language both verbally and in written format


• Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results


• A good team player – happy to jump in and support others when required

What we’re offering

• A salary of up to £30,000 depending on experience


• 25 days annual leave plus bank holidays and 1 day birthday leave


• A company pension scheme


• Enhanced maternity leave


• Access to a range of benefits including free eye tests, discounted or free glasses, death in service cover, blue light scheme and free access to Headspace 


• An environment where your learning and development is supported through a range of various learning tools and courses


• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients


• A bright, spacious and modern working environment, built to the highest standards

Please note that we use video interviews as part of our recruitment process. If you are shortlisted, you will be asked to complete a short video interview as the next stage of the process.

If you would like an informal chat about the opportunity or to request a job description, please contact [email protected].

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.