Senior OTC Associate

Senior Order to Cash Associate

Location: Manchester | Hybrid | Permanent

ClearCourse is growing rapidly, and we’re looking for a Senior Order to Cash Associate to join our high-performing finance team in Manchester.

This is a fantastic opportunity for an experienced OtC / Accounts Receivable professional looking to step into a senior role within a fast-paced SaaS and payments business. Reporting to the Order to Cash Manager, you’ll play a key role in driving cash collection performance, reducing aged debt, improving processes, and supporting the development of the wider team.

You’ll also act as a mentor and escalation point for OtC Associates while helping to onboard new acquisitions into the group finance environment.

What you’ll do

• Support the operational success of billing and collections across the Group
• Produce aged debt, bad debt, and cash collection reporting
• Drive collections activity and support customer credit reviews
• Process invoices, credit notes, cash applications, and payments accurately
• Maintain customer master data and contract information
• Support onboarding of newly acquired businesses into NetSuite
• Act as the first escalation point for stakeholders and customers
• Train and support team members to ensure best practice processes are followed
• Assist with audit requests and continuous improvement initiatives
• Build strong relationships with internal and external stakeholders

Requirements

• Experience in Credit Control, Accounts Receivable, or Order to Cash
• Previous senior or team lead experience within finance operations
• Strong Excel and analytical skills
• Excellent problem-solving and communication abilities
• Experience managing aged debt and cash collection processes
• Ability to work under pressure and meet month-end deadlines
• Strong attention to detail with a proactive, solutions-focused mindset
• Ability to work independently and collaboratively in a fast-paced environment

Desirable

• Experience within SaaS, technology, or multi-entity businesses
• NetSuite or ERP system experience
• Credit Management qualification
• Experience onboarding acquisitions or working in a shared services environment

• Competitive salary + benefits
• 25 days holiday + your birthday off
• Private medical insurance (Bupa) & health cash plan
• Life assurance & income protection
• Enhanced parental leave & family wellbeing support
• Perkbox discounts & perks
• Generous pension contributions
• Hybrid working model

This is an exciting opportunity to join a growing PE-backed technology business where you’ll have real impact, strong career progression opportunities, and exposure to a dynamic and evolving finance environment.