Senior Pensions Manager

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a role that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The People function facilitate talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement. 

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
 

We are currently seeking an individual to join this team in the role of Senior Pensions Manager.

This is a great opportunity to work for a global organisation with one of the UK’s largest private sector pension schemes, making a difference to members past, present and future.  The HSBC Bank (UK) Pension Scheme (“the Scheme”) is a large DB/Hybrid and DC scheme.  The Pension Scheme Executive (PSE) is a team of experienced pension professionals which supports the Trustee with the running of the Scheme and looks after the day-to-day management on all aspects of the Scheme. 

The successful candidate will be a subject matter expert, supporting the Trustee Chief Operating Officer on all operational activities that deliver an excellent experience for members, as well as supporting with the assessment, design, development, management, maintenance and review of operational pension scheme policies, practices, and controls.

In this role, you will:-

1. Lead and work closely and collaboratively with the scheme administrators, to oversee the day-to-day performance, drive performance improvement, resolve issues and enhanced commercial relationships with scheme administrators and relevant scheme suppliers and advisers.
2. Keep up to date with regulatory changes that impact the operations of the Pension Scheme and apply technical pensions knowledge to work with advisors and/or suppliers to review and evaluate solutions to ensure Scheme compliance.
3. Be responsible and accountable for the necessary processes for identifying, critically analysing, monitoring, and mitigating the Scheme’s operational risks, including risks and issues that arise with third parties (in particular, scheme administrators).  This includes regular review of risk registers, risk and control assessments, issue logs, progressing and completing remediation activity.
4. Work with the Pension Scheme Executive Head of Finance to review the financial information received from the scheme administrators and follow up on queries and issues.
5. Prepare papers and make recommendations for matters relating to Scheme operations for the PSE Executive Committee, Trustee Committees, Trustee Board and Bank Stakeholders, as necessary.
6. Contribute to the ongoing strategic development and improvement of member administration and communication services.

To be successful in this role you should meet the following requirements:

1. Demonstrable experience of working for and dealing with challenges associated with running a large DB/Hybrid and/or DC Pension schemes, acting as a subject matter expert in the operational delivery of pension services to members, with strong understanding and experience of pension scheme administration (either gained from in-house or third-party roles) and in-depth knowledge of the pension administration industry standards and best practices.
2. Deep knowledge and experience of pension legislation and the regulatory framework governing UK occupational pension schemes covering DB and DC type benefit structures and applying this in practice.
3. Strong experience in managing all aspects of third-party supplier relationships and contractual management, including focused risk management.
4. Demonstrable experience of proactive problem solving (independently and collaboratively) and managing and implementing such solutions.
5. Strong analytical, communication, presentation, and stakeholder management skills.
6. Experience in developing and sustaining effective relationships with a variety of internal and external stakeholders.

The base location for this role will be London and with a hybrid working pattern.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500