The Council is committed to achieving the best outcomes for its communities by fostering an agile and networked organization. This role is pivotal in supporting the Strategic Planning and Infrastructure team, which encompasses Development Management, Planning Enforcement, and Spatial Planning. You will collaborate with officers across the Council and its partners to execute professional activities and projects aligned with service priorities and the Councilâs Corporate Plan. Your contributions will aid in operational needs and delivery outcomes, including managing planning applications, appeals, enforcement, and engaging the public in planning initiatives.
Responsibilities:
Collaborate with the Contact Centre and other services to deliver exceptional customer service for local communities.
Assist senior officers in addressing complaints from the public, residents groups, the Local Government Ombudsman, and Councillors.
Work with managers to set performance objectives and prioritize tasks to meet deadlines.
Contribute ideas to support the development and execution of the team service plan.
Establish strong internal and external partnerships to deliver services efficiently and with a focus on outcomes.
Support Kingstonâs commitment to community cohesion, diversity, and social inclusion.
Requirements
Experience in development management and spatial planning, including planning applications, appeals, and enforcement.
Ability to engage with the public and support planning initiatives such as co\-design.
Strong organizational skills to plan and prioritize work effectively.
Excellent communication skills for building partnerships and delivering customer service.
Commitment to community cohesion, diversity, and social inclusion.
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