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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
At Klaviyo, the Sales team prides itself on being made up of marketing and product experts. While many companies hire pre-sales Solutions Engineers simply to give demos, fill out questionnaires, and explain setups, that approach makes us yawn.
We’re looking for a Senior Solutions Engineer who brings deep technical mastery, strategic thinking, and the ability to own the most complex, high-stakes Enterprise deals. This is a high-impact individual contributor role for someone who thrives in ambiguity, rolls up their sleeves to master our product at a molecular level, and uses AI and automation to punch above their weight.
As a Senior SE, you’ll be a trusted advisor to both customers and our sales organization — leading technical strategy in 6–7 figure deals, owning solution design, and setting the standard for Solutions Engineering excellence through your work.
We’re technical sellers who drive revenue by winning complex Enterprise deals. Our job is to own the technical win — building champions, proving value, and ensuring prospects choose Klaviyo over the competition.
We work directly with customers to architect solutions that integrate seamlessly into their tech stacks, taking a consultant-first approach that builds confidence and secures technical buy-in.
Beyond closing deals, we use customer engagements as opportunities to prototype and ship improvements to Klaviyo. Recent team projects include AI-powered demo data generators, a public Chrome extension for troubleshooting API calls, web SDK injectors, and templatized mobile apps that showcase our SDK capabilities.
If you’re a creator excited by winning high-stakes deals, prototyping technical solutions, and driving strategic revenue outcomes, this could be the role for you.
Own technical strategy for the most complex Enterprise opportunities, navigating multi-layered stakeholder environments, competitive pressures, and sophisticated buying processes with minimal oversight
Drive advanced technical discovery, uncovering nuanced pain points and proactively identifying differentiation opportunities
Host technical workshops that align solutions to business outcomes, demonstrating executive presence and strategic communication
Architect and execute Proof of Value plans that secure technical selection over competitors
Partner closely with AEs on deal strategy, bringing competitive intelligence and industry expertise to influence outcomes
Serve as a domain expert in marketing technology, CDPs, AI-driven personalization, analytics, and eCommerce
Act as a go-to resource for competitive and industry landscape questions
Build strong relationships with R&D, collaborating to drive positive outcomes and influence Klaviyo’s roadmap
Contribute high-impact content to the SE Learning Library and mentor peers through example
Become an expert across Klaviyo’s platform, from data pipelines and integrations to technical trade-offs between implementations
Develop broad, advanced familiarity with web development, APIs, cloud computing, and modern software development practices
Confidently coach experienced engineers on complex solution design
Leverage AI tools and automation to scale impact and improve customer outcomes
Prototype solutions and build proof-of-concepts that clearly demonstrate Klaviyo’s differentiation
5+ years of experience in Solutions Engineering or Pre-Sales, with 3+ years leading technical strategy on high-complexity Enterprise deals (6–7 figures) with minimal oversight
5+ years working across modern development stacks, including Python, JavaScript frameworks (Node.js, React), RESTful APIs, SQL, and some exposure to mobile development
Familiarity with AI-assisted development tools (e.g. Codex, Claude Code) and emerging patterns such as MCP
Strong domain knowledge in marketing automation, CDPs, eCommerce systems, analytics, or data engineering
Advanced discovery and requirements-gathering skills across multi-layered stakeholder environments
Executive presence with exceptional communication skills, from executive-level conversations to deep technical discussions
Proven ability to manage objections, handle challenging conversations, and deliver strategic insights
You’ve used AI to scale your effectiveness through automation, research, solution design, or development
You bring deep competitive intelligence and understand the landscape intimately
You build strong R&D relationships and drive outcomes through influence rather than authority
You roll up your sleeves, dig in, and become the expert
You elevate team performance through example and enablement
You thrive in ambiguity and fast-moving environments
#LI-Hybrid
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
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