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Senior Product Designer

icon building Company : Log My Care
icon briefcase Job Type : Full Time

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Job Description - Senior Product Designer

Log my Care is one of the fastest-growing Care Software start-ups in the UK, having quadrupled its customer base since 2020.  

Our mission is to digitise the social care sector (care homes and home care agencies) and help hundreds of thousands of carers to provide a better quality of care to the UK’s most vulnerable people. The sector is still over 40% analogue and paper-based, losing out on the many benefits technology can bring. We’re passionate about changing this with our awesome mobile App and Web-based tools that make delivering care far, far easier for hard-working carers.

We are looking for a passionate and user-centric Senior Product Designer to join our ambitious team. Reporting to Adam our CTO, you’ll help us design and deliver innovative solutions that will improve our user experience and support our mission of transforming the care industry. 

This role is based in London. Our in-office days are Wednesdays & Fridays. £70K - £80K depending on experience 
Lead the End-to-End Design Process
  • Own and drive the design process from start to finish, participating in research, ideation, iteration, testing, and refinement.
  • Build and test prototypes to validate your assumptions, always aiming to deliver delightful and impactful user experiences.
  • Lead user research efforts, gathering insights to inform design decisions and driving continuous improvement based on real user feedback.
Collaborate Cross-Functionally
  • Work closely with engineers and Product Managers to bring new features to life and ensure they are seamlessly integrated into our products.
  • Partner with Product Managers to define problem statements and user needs, shaping our overall product strategy with a strong user focus.
  • Engage with stakeholders across the organisation, understanding their goals and concerns to align design efforts with business objectives.
Shape Design Excellence
  • Take a leadership role in defining and guiding design standards and processes, setting the bar for design excellence.
  • Contribute to and evolve our visual language and design system, ensuring a consistent and branded experience across all products.
  • Line manage and mentor two designers, supporting their growth, encouraging collaboration, and ensuring high-quality design output.

We'd love to hear from you if: 

  • You’re an experienced end-to-end Product Designer with a proven track record in SaaS and product-led start-up or scale-up environments.
  • You excel in conducting user research and drawing insights that drive impactful design decisions and meaningful improvements.
  • You are skilled at solving complex, ambiguous problems and delivering effective design solutions independently.
  • You can articulate and justify design decisions clearly and concisely, ensuring alignment and understanding across the team.
  • You know how to balance striving for design excellence with the need to deliver projects on time, making thoughtful compromises when necessary.
  • You thrive in cross-functional teams and are adept at building strong working relationships with engineers, PMs, and other stakeholders.
  • Experience in mentoring or line management is a plus, especially if you’re passionate about growing and nurturing design talent.
  • You enjoy working in a fast-paced, start-up environment where your design skills can impact many areas of the business.
  • You’re driven to create products that make a real difference in the care industry and are motivated by the challenges and opportunities this sector brings.
  1. Submit your application
  1. Exploratory call with Olivia (People Manager) (20/25 mins)
  2. Interview with Anna our Product Manager & Jack our Product Designer via Zoom (1 hour)
  3. In-person task with Adam our CTO & Hiring Manager + Becca & Senior Product Manager + Tech Lead (1.5 hours)
  4. Final interview with Sam (Co-founder & CEO) to discuss what you might bring to the role and how you might embody our values at LmC (20 minutes)

We offer exceptional benefits and invest massively in our team's happiness, well-being, and growth:  

  • Become part of a close-knit team making a huge impact on digital health technology to change the lives of thousands of people. We’re currently a team of 36!    

  • Hybrid working - we have a mixed model of office and home working. We work from our fancy Holborn offices on Wednesdays and Fridays and then the other 3 days from home. 

  • Base holiday - 25 days (+ bank holidays) and one extra day for every work anniversary. 

  • Remote working For up to 4 weeks per year, you can choose to be fully away from the office.  

  • L&D budget - growth is key. You’ll get a budget of £500 to go towards books, courses, conferences, workshops, or coaching of your choice.  

  • Private Health Insurance via AXA health insurance from day 1.  

  • Income protection insurance. 

  • Access to next-day mental health services via Spill. 

  • Enhanced parental leave (maternity/adoption/paternity). 

  • Flexible working options - we know that everyone has a life beyond work. So, we’re happy to talk about shifting start times to reduced hours. Whatever helps you to bring your best self to the table.  

  • Company cycle-to-work scheme - big discounts and spread the cost of a new bike.  

  • Regular company socials – From indoor climbing to bowling, we’ve done it all. 

 

Log My Care is committed to being an inclusive and diverse workplace. The excellent work produced by our team would not be possible without bringing together all of our team's different backgrounds, experiences and skills. We treat every employee equally, and fairly regardless of age, disability, gender, marital status, race, religion, or sexual orientation. It is vitally important that each of our team members feels confident, comfortable, and empowered.
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