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Senior Programme Manager

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Job Description - Senior Programme Manager

Believ: ABOUT US

At Believ, formerly known as Liberty Charge, we’re committed to sustainable transport being accessible to everyone. We’re a Charge Point Operator (CPO) on a mission to create the UK’s most reliable electric vehicle charging network that doesn’t cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.

We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government’s Charging Investment Infrastructure Fund).

You’ll be joining this exciting journey at the start of our scale-up phase and working with us to hit the ambitious targets our shareholders have set. You’ll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment.

About the role

The Senior Programme Manager is responsible for delivering Believ’s public‑sector charging projects through the full B2G end‑to‑end operating model. Reporting to the Head of B2G but line managed by the Senior Project Manager Lead, this role mirrors much of the delivery scope of the Lead, focusing on managing projects through site identification, design, build, energisation and activation, while ensuring consistent governance, quality and predictability across the portfolio.

You will work closely with Account Managers, the Site Selection Team, Build Delivery, Commercial, Legal, Network Operations and external partners to ensure that each project progresses smoothly and efficiently through every stage of the lifecycle.

Key responsibilities

1. Project Delivery Ownership

  • Manage end‑to‑end delivery of public‑sector charging projects from commercial handover through to operational activation.
  • Ensure each project moves through required stages including:
    • Site Selection & Feasibility
    • High‑Level and Detailed Design
    • Internal & Local Authority approvals
    • Build preparation & scheduling
    • Energisation & activation
  • Identify and resolve blockers relating to design, DNO/ICP requirements, planning constraints, contractor readiness and stakeholder engagement.

2. Collaboration with Account Managers (Buddy Model)

  • Jointly manage Local Authority relationships throughout the project lifecycle.
  • Coordinate communications, approvals, timelines and change requests with Local Authority partners.
  • Co‑lead meetings where design, delivery, cost or programme updates are required.

3. Working with the Site Selection Team

  • Ensure sites are viable, prioritised appropriately and progressed smoothly through feasibility and approval pathways.
  • Integrate site selection outputs seamlessly into planning, design and delivery phases.

4. Cross‑Functional Coordination

  • Work closely with Build Delivery, Commercial, Legal, Network Operations and other internal stakeholders to maintain project momentum.
  • Ensure adherence to standardised workflows, templates and approval gates.
  • Support continuous improvement of the B2G operating model.

5. KPIs & Reporting

  • Maintain accurate, real‑time project data in Sitetracker and Monday.com.
  • Use dashboards to provide visibility of pipeline health, risks, dependencies and key performance indicators.

6. Risk & Stakeholder Management

  • Conduct proactive risk assessment and mitigation across all projects.
  • Manage escalations involving Local Authorities, DNOs/ICPs, contractors and internal teams.
  • Ensure a smooth handover to Network Operations for optimisation of live sites.

About you

At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills:

You are an experienced project manager with a strong background delivering complex infrastructure or construction projects end‑to‑end. You thrive in fast‑paced environments, bring clarity to complex multi‑team delivery models, and excel at communication and stakeholder management. You’re comfortable using project management platforms such as Sitetracker or Monday.com and are passionate about contributing to a cleaner, more sustainable future.

Experience

  • Proven track record leading and developing a project delivery team.
  • Experience delivering complex infrastructure or construction projects end‑to‑end.
  • Understanding of public‑sector delivery or similar regulated environments.
  • Strong cross‑functional working ability, bringing clarity in multi‑team delivery models.
  • Comfortable using or improving project management platforms such as Sitetracker or Monday.com.
  • Exceptional communication, stakeholder management and relationship‑building skills.

Benefits

  • Competitive salary and bonus scheme
  • 25 days’ annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year*
  • Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance
  • Pension contribution matched up to 10%
  • Access to our car benefit scheme and cycle to work scheme
  • Access to our online learning platform to continue to develop and grow your career with us.
  • 24 hours a year Volunteer Time Off to support causes that are important to you
  • Virgin Media / O2 discounts and offers
  • Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds)
  • Enhanced parental leave policies

* This perk can only be availed for the following calendar year by employees who started before 1st December

Location

The business is currently based in our office in Southwark with regional offices in Cardiff and Edinburgh. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#believ

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