Senior Programme Manager

Department: Advertising

Location: London

Contact type: 6-Month FTC

Full Time/Part time: Full Time

Reporting into: Managing Partner

The Role:

As the Senior Integrated Programme Manager for Verizon Business International, you will play a pivotal role in steering the end-to-end campaign workflow of the full Inter-Agency Team (IAT) across Europe and APAC. 

While you will sit within the Ogilvy team, you will act as a neutral, objective partner to both Verizon and the full agency ecosystem. Your core focus is not just the success of one agency, but the seamless performance and collective output of the entire inter-agency network on behalf of Verizon—spanning all partners in creative, media, organic social, web, and sales enablement. 

You will be the operational glue: setting unified standards, driving consistency, and establishing a culture of collaboration across Verizon and all partner agencies. Your organised approach, diplomatic communication, and meticulous attention to detail will be instrumental in navigating complex multi-agency dynamics and keeping the overarching programme objectives firmly in focus. 

This is a prominent, client-facing role where you will act as Verizon’s trusted, day-to-day point person for workflow, timelines, and delivery. To set you up for success, you will have direct support and mentorship from our Ogilvy Operations Lead and Client Lead as well as Verizon leaders, who will partner with you on high-level strategic decisions, cross-team alignment, and escalation management. 

About Verizon Business 

Verizon Business is a global leader in next-generation communications, security, and collaborative technology. Powering 99% of the Fortune 500, Verizon helps the world’s most prominent enterprises, governments, and medium-sized businesses navigate their digital transformation journeys. 

The Verizon Business International team is responsible for driving growth, brand awareness, reputation, and consideration across Europe and the Asia-Pacific (APAC) region. Our work focuses on demonstrating how Verizon’s cutting-edge portfolio helps international enterprises connect, scale, and innovate in a rapidly changing world. This is a fast-paced marketing environment operating at a truly global scale. 

Key Responsibilities:

Be the Programme Navigator & Integrator 

• IAT Programme Ownership: Lead the creation and end-to-end management of the comprehensive H2 integrated programme plan, encompassing all creative, media, organic social, web, and sales enablement deliverables and activations. 


• Accurate Project Tracking: Own the creation and continuous maintenance of highly accurate master marketing plans, tracking documents, and integrated timelines with channel-specific milestones built in. 


• Brief Creation & Content Planning: Support Verizon with brief creation, content planning, and the orchestration of deliverables from initial ideation through to final sign-off and activation. 


• Multi-Agency Alignment: Act as the central operational liaison between Verizon and all external agency partners, driving a unified, collaborative, and disciplined approach to delivery.  

Verizon Communication & Stakeholder Management 

• Direct Client Communication: Act as Verizon’s trusted point person for day-to-day workflow communication, proactively sharing updates, writing/augmenting briefs, and understanding feedback. 


• Verizon Stakeholders & Internal Comms: Coordinate and manage alignment across diverse internal Verizon stakeholders. Support the production of internal communications (e.g., internal newsletters, programme updates, slide decks) to keep the broader business aligned on campaign milestones. 


• Facilitate Status Meetings & Documentation: Host, moderate, and chair weekly IAT (cross-agency) and Joint (agencies + Verizon) workstream status meetings. Set agendas, update status documents in real-time, and ensure comprehensive meeting notes and action items are shared immediately following calls across all stakeholders. 

Be the Financial & Scope Steward 

• Scope of Work (SOW) Tracking: Closely monitor and track the active Scope of Work (SOW), ensuring all agency deliverables align with agreed scopes and flagging any potential creep or delivery delays. 


• Budget & Final Approvals: Proactively seek, document, and track Verizon approvals on campaign budgets, resource allocations, final project signoffs and asset approvals 

Be the Quality, Brand & Process Champion 

• Media & Approval Timelines: Align to and monitor firm, realistic deadlines for paid media that build in sufficient buffers for brand, legal, and compliance reviews so that launch dates are never compromised. 


• Proofing, QA & Brand Stewardship: Develop a deep understanding of Verizon’s brand and legal guidelines to support rigorous proofing and QA processes, protecting Verizon’s brand reputation and supporting agency partners with delivering flawless work. 


• Asset Management: Manage the upload and organization of final approved assets into the Verizon’s designated digital asset management (DAM) platforms, Google sites and tools. 


• Governance & RACI: Develop, implement, and maintain a robust programme RACI matrix incorporating Verizon stakeholders and agency partners to ensure clear roles, responsibilities, and accountability. 


• Interdependency Management: Proactively chase agencies and internal Verizon teams to ensure timely delivery, ensuring that downstream dependencies are never compromised. 

Be the Proactive Risk Mitigator 

• Risk Management: Actively identify potential campaign-level risks and timing slips. Work collaboratively with the agency project leads to implement robust mitigation strategies and escalate blockers early to ensure smooth, uninterrupted delivery.  

Be Ready to Embrace AI in Everything We Do 

• AI Integration: Actively apply approved Verizon and WPP AI platforms to create operational efficiencies within your day-to-day workflow (whether that be transcribing video calls, summarising feedback, or consolidating information).  

Don't Be Afraid of Change 

• Continuous Transformation: Be open, agile, and willing to engage with continuous innovation and evolving processes to drive a competitive edge for Verizon. 

Requirements:

• Proven Expertise: Demonstrated campaign orchestration and project management experience as a Senior Project Manager or Programme Manager within a creative or integrated agency environment. Relevant B2B, enterprise, tech sector experience is essential. 


• Multi-Agency Coordination: Direct experience working with and coordinating multi-agency, multi-disciplinary teams (across Creative, Media, Web/UX, Social, and Sales Enablement) in a fast-paced environment.


• QA & Proofing Rigour: Exceptional eye for detail with experience in QA and proofing against complex corporate brand and legal guidelines. 


• Financial & Scope Management: Experience tracking budgets, managing SOWs, and obtaining formalised financial  


• Rapid Onboarding: A fast learner with a proven ability to get up to speed on complex brand guidelines, operational processes, and client-specific tools/platforms quickly. 


• Confident, Collaborative Communicator: Strong interpersonal skills with the ability to manage external agency partners, navigate internal client stakeholders, and act as a neutral, trusted lead for delivery updates. 


• Collaborative Problem Solver: A proactive approach to identifying potential risks, with the ability to partner effectively with senior stakeholders to navigate challenging scenarios. 

How we help you Thrive:    

•  25 days annual leave + 1 Volunteer Day 


• Bupa Healthcare


• Enhanced Maternity, Adoption and Shared Parental Leave


• We have a Flexible Working Model with core working hours: 10am – 4pm


• A 1.5:1 Matching Pension Structure


• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 


• Season Ticket Loan and Cycle to Work Scheme


• Life Assurance