Senior Research Manager

Job Advertisement: Senior Research & Insight Manager

Location: London (Hybrid - 3 days in office)

Salary: Competitive + benefits

Contract: Full-time, permanent

Are you passionate about turning research into real-world impact?

This client is a renowned membership NFP body where they are the leading voice of the customer across different industry sectors. They are looking for a Senior Research & Insight Manager to lead high-profile research initiatives, including their annual flagship report and help to produce insights that shape the customer experience agenda across the UK.

In this high-impact role, you'll work with senior leaders, external research agencies, and top-tier member organisations to deliver sector-leading thought leadership, bespoke research projects, and actionable insights. From designing briefs to presenting findings to stakeholders, you'll help ensure the research drives business results and create impactful conversations and influence change.

What You'll Be Doing:

• Managing the delivery of our core insight products, including the member-commissioned reports
• Producing compelling research that links customer satisfaction to business performance
• Collaborating with internal teams to integrate research into strategy, communications, and product development
• Supporting business development by identifying opportunities for bespoke member research

What We're Looking For:

• Proven experience in managing large research projects (qualitative and quantitative)
• Strong analytical, writing, and presentation skills
• Ability to manage multiple stakeholders
• Strategic thinker with commercial awareness
• Familiarity with digital tools and AI in research (a plus)

If you are interested in joining a vibrant business and you are passionate about customer experience in the UK across sectors and the future of customer experience in this forever changing world with the use of AI. You'll be part of a supportive, co-operative team that values innovation, curiosity, and purpose and you will be part of a wider vibrant and exciting business.

This role requires is hybrid working - 2 days office-based, with occasional UK travel.

Highly competitive salary up to £59k p.a. if you want to find out more then please get in touch with me today.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.