Senior Sales Operations Analyst 

Sales Operations & Data Insight | Senior Associate 

At Kainos, we’re looking for a Senior Sales Operations Analyst to turn sales data into clear, actionable insight that helps our sales teams and leadership make better decisions. In this role, you will work closely with sales leadership, finance and operational stakeholders to deliver reporting, analysis and process improvement that strengthens performance, data quality and business efficiency. 

Key Responsibilities 

• Produce high-quality sales reporting, commentary and analysis for weekly, monthly and quarterly business reviews. 

• Turn complex sales and pipeline data into clear insights, trends and recommendations for senior stakeholders. 

• Support the improvement of CRM data quality, governance and KPI definitions. 

• Identify opportunities to streamline reporting, automate manual tasks and improve sales operations processes. 

• Partner with colleagues across Sales, Finance and Operations to support forecasting, performance tracking and decision-making. 

• Maintain and improve guidance, tools and documentation so users can work more effectively and consistently. 

• Manage Sales Order backlog  

Essential Requirements 

• Experience using data to identify business opportunities and recommend improvements. 

• Strong analytical skills with the ability to spot trends, risks and missed opportunities in data. 

• Experience of working with CRM systems as a trusted source of customer and sales information. 

• Ability to review and improve data models, KPI calculations and reporting outputs. 

• Experience in developing, using or interpreting Power BI dashboards. 

• Clear written and verbal communication skills, with the ability to present insights to a wide range of stakeholders. 

• Strong Excel skills and confidence working with sales and performance data. 

• Experience producing reporting, data quality outputs, dashboards or visualisations. 

• A passion for data-led decision-making, efficiency and best practice. 

Desirable 

• Experience in sales operations, commercial reporting or business insight roles. 

• Knowledge of standard AI tools; Copilot Cowork, Copilot for Sales 

Who You Are 

You are curious, organised and commercially aware, with a strong eye for detail and a collaborative approach. You are confident working with data, comfortable challenging constructively, and able to communicate clearly without jargon. You share Kainos values by being determined, honest, respectful, creative and cooperative in how you work with others. 

Not afraid to get stuck in with details. 

About Kainos 

At Kainos, we use technology to solve real problems, overcome complex business challenges and make people’s lives easier. We build strong relationships with our customers and deliver digital solutions across our Digital Services and Workday practices for clients in healthcare, commercial and the public sector. 

Join us and help shape the insight, data quality and operational excellence that support better sales performance across Kainos.