Senior Service Coordinator

Senior Service Coordinator 

Salary: Grade 9 £42,060-£43,680

Hours of work: 36 per week / Monday – Friday 

Permanent 

The Opportunity 

To provide high quality service support, ensuring the implementation of best practice and service standards. To build effective working relationships and support collaborative ways of working with practitioners, social workers, managers in children social care. To ensure agile and flexible working across the practice system to ensure consistent service delivery. Participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, provide guidance, support and expertise. Ensure that processes, systems, and governance arrangements are followed and fit for purpose. 

About You 

We are looking for a confident individual, who also has:

Knowledge of common service support systems used throughout the council.

Good knowledge and understanding of the customers’ service support requirements. 
Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.
Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment. 
A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment. 
Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.