Senior Service Manager

Senior Service Manager
Senior Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Glasgow. The company are continuing to expand globally and require a Senior Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience.
The company operate on a hybrid model which involves 3 days in the office and 2 days from home.
Essential experience:
Bachelors degree in a relevant subject
Experience in a similar customer facing role within Service, Delivery, or Client relationship management, preferably 5+ years
Software Development life cycle experience
Cloud platforms
Ability to manage and motivate others
Any experience in the following would be advantageous:
Project management/delivery within the IT or Telecoms sector
Service Review meetings with customers/providers
Security clearance
This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (see below) or call.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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