Senior Support Worker - Children's Residential Home

Our client are seeking an experienced and dedicated Senior Support Worker to join their residential children’s home in Hounslow. The successful candidate will play a key role in supporting young people with emotional, behavioral, and social needs, while acting as a positive role model and providing leadership to the staff team on shift.

This role requires a committed individual who can balance hands -on care with responsibility for mentoring staff, maintaining high standards of care, and ensuring compliance with regulatory requirements.

1. Duties, Day -to -Day Role & Responsibilities

As a Senior Support Worker, your responsibilities will include both direct care and leadership duties:

Care & Support Responsibilities

• Provide high -quality, child -centred care in line with each young person’s care plan, placement plan, and risk assessments
  

• Act as a positive role model and establish professional, therapeutic relationships with children and young people
  

• Support young people with daily routines, including education, health appointments, activities, and independent living skills
  

• Respond appropriately to challenging behaviours using de -escalation techniques and agreed behaviour management strategies
  

• Promote the emotional, physical, cultural, and social development of each young person
  

• Administer and record medication in line with policies and training
  

• Ensure safeguarding procedures are followed at all times and report concerns in line with legislation and company policy
  

Leadership & Shift Management

• Lead shifts in the absence of the Team Leader or Deputy Manager
  

• Provide guidance, supervision, and support to Support Workers on shift
  

• Ensure smooth handovers and clear communication between staff teams
  

• Assist in the induction, mentoring, and development of new staff
  

• Monitor and maintain a safe, structured, and nurturing environment
  

Compliance & Record -Keeping

• Accurately complete daily logs, incident reports, and other required documentation
  

• Contribute to care planning, reviews, and progress reports
  

• Ensure compliance with Ofsted regulations, Children’s Homes Regulations 2015, and organisational policies
  

• Participate in staff meetings, training, and supervisions as required
  

Requirements

Experience & Practical Knowledge

• Minimum 12 months’ experience working in a residential children’s home (desirable: as a Senior or experienced Support Worker)
  

• Strong understanding of safeguarding, child protection, and trauma -informed care
  

• Experience supporting children and young people with complex needs, emotional and behavioural difficulties (EBD), or challenging behaviours
  

• Ability to lead by example, manage shift dynamics, and support less experienced staff
  

Mandatory & Essential Training

• Safeguarding Children (Level 2 or higher)
  

• Managing Challenging Behaviour / Positive Behaviour Support (PBS)
  

• First Aid (or willingness to complete)
  

• Medication Administration
  

• 
  

  Health & Safety and Fire Safety
  
  (Additional training can be provided by the employer where required)
  

  
  

Qualifications

• Level 3 Diploma for Residential Childcare (England) – desirable
  

• Applicants who do not yet hold the Level 3 qualification must be willing to enrol and complete it within required timescales
  

• GCSEs (or equivalent) in English and Maths – desirable
  

Right to Work & Immigration Status

• Applicants must have the legal right to work in the UK
  

• This role is full -time and the employer does not offer visa sponsorship or Certificates of Sponsorship at this time
  

• Proof of right to work will be required prior to employment
  

Benefits