Senior Surveyor - Estates & Portfolio Management

Job Title

Job Description Summary

Job Description

Title: Senior Surveyor – Estates & Portfolio Management

Department: Global Occupier Services

Grade: Senior Surveyor

Location: Birmingham

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 52,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

Cushman and Wakefield are looking for an enthusiastic, experienced individual to join their Occupier Management team as a Senior Surveyor for one of their most prestigious retail occupier clients.

The Occupier Management division of Global Occupier Services is an expanding unit working for global brands across the UK and, increasingly, EMEA and the rest of the world. We are the sole supplier of property management services for the majority of our occupier clients and have a first-class retention record.

In this role you will provide mainly existing corporate occupier clients with full property management services that meet their expectations.

Core Responsibilities:

• Maintain client relationship and act as liaison with clients on specific projects
• Support the team profile in the market and throughout the business
• Ensure advice is provided thoroughly, accurately and within set deadlines, seeking assistance from colleagues if necessary or as appropriate
• Deliver activities and projects within client expectations (e.g. time, quality)
• Consult internally and externally to help identify optimum solutions for clients
• Manage and liaise with internal teams and other external professionals to provide a full service to the client
• Identify potential cross-selling opportunities
• Contribute to meeting overall departmental fee/billing target
• Ensure timesheets are up to date and reflective of current work
• Ensure work complies with firm procedures and guidelines (health & safety, quality, risk, professional code of conduct, etc.)
• Keep own knowledge of relevant case law and current affairs impacting clients up to date
• Proactively seek and undertake on the job and formal developmental activities to broaden experience and knowledge
• Achieve objectives set and actively engage in review process
• Effectively use established systems for workflow management, minimising debts, and disbursement recovery
• Feed into client budgets to ensure accurate market data.

Knowledge & Experience:

• General practice background for either a corporate, public sector or private practice
• Experience of property management work for either investors or corporate occupiers would be preferred
• Demonstrable technical competence in areas relevant to role
• IT skills (MS Word, Excel, PowerPoint, Outlook, Internet)
• Sound numerical reasoning and analytical skills
• Solid understanding of client service delivery
• High level of written and spoken communication skills
• Preferable to be RICS qualified

This is a fantastic opportunity to further your career to Senior Surveyor level, joining a brilliant team of individuals working with a supportive and innovative company that champions its employees growth and progression.

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes.