Senior Technician - Client Services

Your new company

Your new company are an insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. Their open working culture allows passionate and enthusiastic people to join us to grow the business together and has enabled them to become an employer of choice. Your new Lloyd's Brokers believe broking needs a refresh, and their approach builds that foundation. They have ambitious plans and are looking to grow their talented team and international network of offices. Due to growth of the Marine Client Services Team a permanent job for a Senior Technician has arisen.

Your new role

Your new role working as a Senior Technician means you will advise on complex global technical service matters including slip production, risk creation, premium processing and managing client and broker expectations. Duties will include communication with various stakeholders, monitoring impending renewals and providing brokers with renewal information, and the timely creation and preparation of market and client documentation, including slip production, endorsements, wording, clause knowledge and geographical risk influences. You will monitor workloads efficiently, manage client portfolios through to completion, perform quality checks and provide resolution to technical questions from clients, markets, IBA, claims and brokers. Further duties will also include coaching team members, maintaining and keeping up to date all internal systems and databases, ensuring client service delivery is continuously reviewed and establishing and maintaining business relationships with markets and clients. You will proactively partner with the relevant broking teams providing broker support, preparing renewal statistics/documentation ready for market placement.

What you'll need to succeed

Your previous experience in a similar role within the London Insurance Market will contribute to your success in securing this role. You will have strong technical expertise in Marine business, good communication and interpersonal skills, attention to detail, well organised, an ability to prioritise and multi-task and be a team player who is willing to work flexibly. You will have extensive contract wording and clause production experience to match client requirements.

What you'll get in return

Flexible working options available.

You will be offered a competitive salary depending on experience. The role is based in their London office on a permanent basis and is an exciting opportunity to play a key role working collaboratively with broking teams and network of global offices, enabling a great balance of personal career progression. The role will be operating in an inclusive culture with a supportive environment to learn on the job and develop your skillset.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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