Senior Techno-Functional Consultant

Senior Techno-Functional Consultant - (Power Platform/D365/Power Apps)

Birmingham (Permanent - Sponsorship not provided for this opportunity)

Competitive salary

Are you a skilled Power Platform consultant with a strong mix of technical and functional expertise? Our client is a Microsoft Digital Transformation Partner and are looking for a Senior Techno-Functional Consultant to join their growing team. In this role, you'll work across a range of customer projects, helping to design, configure, and deliver solutions using Microsoft Power Platform and Dynamics 365 CE.

You'll work closely with Lead Consultants and project teams-contributing from initial requirements through to implementation and support-while also mentoring junior colleagues and supporting pre-sales activities.

What you'll do:

• Play a key role in solution delivery, working within functional and technical teams to ensure smooth and consistent project execution.
• Contribute to all phases of implementation-from workshops and requirements analysis to configuration, customisation, release, and environment management.
• Collaborate with stakeholders to gather and align requirements with business objectives, gaining a full understanding of existing processes.
• Provide expert knowledge of Power Platform and Dynamics 365 CE, assessing customer processes against standard functionality.
• Manage small-scale projects, including budget, resource, and milestone reporting, supported by Crimson's PMO.
• Document business requirements to clearly define solution actions and expected outcomes.
• Support pre-sales activities, including solution demonstrations and estimation for Sales and Consultancy teams.
• Facilitate decision-making for modifications/customisations and produce functional design documents, independently or with the Lead Consultant.
• Conduct acceptance testing and deliver training to enable successful adoption and maintenance of the solution.
• Bring industry insight to identify risks and challenges in sector-specific implementations.

Technical skills required-

• Design, create and configure Dynamics 365 / Power Platform solutions implementing the business's'low code, no code' approach (where appropriate).
• Dynamics 365/CRM product experience on the following: Sales - (Lead / Opportunity / Quote / Order / Invoice)
• Marketing and campaigns
• Awareness of add-ons e.g. Click Dimensions/MailChimp/Microsoft Dynamics Marketing).
• Service and Case management including SLAs and Entitlements.
• Custom ISV/xRM solutions using Dynamics 365 & Power Platform.
• Dynamics 365 / CRM Customisation and configuration including but not limited to; Entity Design & Entity Relationship modelling implementing multiple relationship types.
• Model Driven App Form Design.
• Business Process Flows spanning multiple entities.
• Classic Dynamics 365 Workflows, including various trigger events and conditional logic.
• Dynamics 365 Dashboards including a combination of charts and list views.
• Reporting using both the Dynamics 365 report wizard and able to identify where SQL Server Reporting Services (SSRS) reports may be used.
• Model Driven Apps containing multiple system components.
• Ribbon Customisation.
• Where appropriate can implement complex field types (Rollup / Calculated / Customer).
• Proficiency with the Dynamics 365 security model and which components of the system that can be restricted by security.
• Where necessary, can write and interpret JavaScript within the context of Dynamics 365.
• Understands and identifies the point at which requirements are more effectively met by the use of custom plugins / workflow assemblies and can implement those requirements working to Crimsons design standards.

This is a great opportunity for a capable, hands-on consultant to work on exciting projects in a collaborative environment.

Interested!?! Please send your up-to-date CV to Olivia Yafai at Crimson for immediate review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson are acting as an employment business in regards to this vacancy.