Senior Temporary Accomodation Officer

Role: Senior Temporary Accommodation Officer

Contract Type: Permanent

Working Hours: 37 hours per week, flexible working between 8am-6pm on a rota basis

Worker Type: Hybrid Worker

Salary: Grade H - Starting Salary is £38,223 (Level one) rising to £41,418 (Level four)

Location: Highwood House

Weve got an exciting opportunity available for a talented individual to join our workforce - perhaps this is the opportunity youve been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council?here.

About the Role

Responsible for leading, developing and supervising a team of Temporary Accommodation Officers TAOs), whose responsibility is to provide housing related support to homeless families; to sustain future tenancies; help residents to find permanent move-on accommodation and minimise repeat homelessness. The post holder may also hold a small caseload and be responsible for maximising rental collection from all temporary accommodation properties. To assist the Manager in the day-to-day management and supervision of Highwood House, dispersed properties and other nightly paid temporary accommodation.

About You

The ideal candidate will have:

• Experience of supervising a front-line team dealing with complex and challenging customers and being able to motivate and develop employees to achieve challenging targets

• Knowledge and experience of resettling and supporting homeless families and the related issues including a working knowledge of welfare benefits

• An ability to represent the service by developing and maintaining effective liaison and relationships with internal and external representatives and other bodies

• Ability to manage working relationships and communicate complex or sensitive issues to a wide range of people to ensure the efficient and effective running of the service area

• Demonstrated capacity to effectively organise and prioritise workload to ensure that tasks are completed in an efficient and timely manner

• Demonstrated ability to manage and deliver under pressure.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the?additional information?for applicants page.

Closing Date: 5 July 2024 -Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

If you have any technical issues when completing your application, please contact our Employee Service Centre:?support/home

By applying to this job, you agree to our?Terms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering17.9%
• Smart Working to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and wed like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

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